Renaming the Address Object through GMS 8.2 is making the Firewall to go down completely
03/26/2020 1047 11894
GMS 8.2: Renaming Address Object makes the Firewall to go down completely and loose LAN / WAN access.
When GMS admin renames an Address Object for a managing firewall through GMS 8.2. It sends an additional task which knocks down the firewall and as a result the firewall fails to respond to pings and is unable to get the firewall GUI Management Access.
To Restore firewall access, the options are:
Perform a Hard Reset of the Firewall using the Reset button
Enter the firewall's Safe Mode and reboot the system
To fix this problem, apply GMS 8.2 Hotfix 179952
Apply GMS 8.2 Hotfix 179952 and reboot the system
Note: Workaround for customers waiting to schedule GMS 8.2 Hotfix 179952
1. Work around: For customers needing to rename an Address Object on firewall's managed by GMS 8.2, they can configure the firewall's outside of GMS 8.2 and re-sync the firewall configuration back to GMS 8.2