- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
Capture ATPMulti-engine advanced threat detection
Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Email Security
Email SecurityProtect against today’s advanced email threats
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
Reboot due to tLdapAsyncTask after configuring LDAP partitioning on 6.5
03/26/2020 
6 People found this article helpful
28,413 Views
Description
SonicOS 6.5 is currently not able to handle NetBIOS names in the LDAP partitions under the Manage | Users | Settings causing the SonicWall to reboot.
When everything is configured as expected, there are no issues whereas if you add an incorrect domain, the firewall will start rebooting in bootloop. This issue has been observed on SonicOS 6.5.0.0-40n.
The following is an example:
- The domain configured on the LDAP server is "subdomain.domain.com": if instead of specifying subdomain.domain.com you specify "subdomain" only or "sub.domain.com" the SonicWall will start rebooting due to tLdapAsyncTask as the domain cannot be found.
NOTE: This issue only applies when authentication partitioning is enabled. Learn more about Managing Authentication Partitions.
Cause
The root cause of the issue is related to the configuration of a NetBIOS name in the partitions.
Resolution
Should you encounter the issue, you may have to disconnect/power off your SonicWall from the network to be able to stop the bootloop and modify the configuration to fix it. As soon as the domains are correctly configured, the SonicWall shouldn't reboot any longer. This issue is currently being treated with high priority.
ISSUE ID:
193716
Related Articles
- How to enable and configure NTP?
- Cannot edit App Control Signatures, "Error: property 'value' can't be empty value"
- SSL-VPN 2FA: How to unbind TOTP for a single user or multiple users
Categories
- Firewalls > SonicWall NSA Series > Firmware
- Firewalls > TZ Series > Firmware
- Firewalls > SonicWall SuperMassive 9000 Series > Firmware
YES
NO