Process of License Transfer of Content Filtering Client
03/26/2020 1476 14892
This article explains the result of transferring Content Filtering Client licenses from one serial to another. This situation usually arise when:
- Customer has purchased standalone licenses (CB000xxxxx) and wants to transfer them to the firewall.
- A device has been RMA'ed
- Customer has requested licenses to be transferred from one device to another.
When the licenses are transferred from one serial to another, the policies WILL NOT carry over.They have to be re-created on the new serial, and the devices have to manually synchronize with the back end to get the new serial number.
The reason for this is that the policies are created in EPRS tied to the specific serial number. A license transfer simply moves the licenses from one serial to the other, and not the configuration inside. The devices by default will reach out to the back end periodically to check for policy changes, and so the manual resync forces them to check for the serial number validity.