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POE compliance(802.3af/802.3at) should be checked when powering up SonicPoint/SonicWave with POE switches
03/26/2020 
1,527 People found this article helpful
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Description
POE compliance(802.3af/802.3at) should be checked when powering up SonicPoint/SonicWave with POE switches.
Resolution
When you are using POE switches to power up your SonicPoint/SonicWave, please check the POE standard with which your SonicPoint/SonicWave device is compliant. Mismatch POE compliance may reboot the SonicPoint/SonicWave.
| Model | N /Ni/Ne | NDR/ACi/ACe/N2 |
| POE Power Requirement | 802.3af | 802.3at |
| Maximum Power Required by PSE | 15.4 Watt | 30.0 Watt |
| Supported Cabling | CAT3 or CAT5 | CAT 5 and better |
Do's and Dont's
- Full 802.3af and 802.3at compliance is required on any switch that supplies PoE to a SonicPoint/SonicWave. Do not operate the access points on non-compliant switches as SonicWall does not support them.
- Turn off pre-802.3af-spec detection and pre-802.3at-spec detection as they may cause connectivity issues.
- Long cable runs cause loss of power; 100 meter runs between the SonicPoint/SonicWave and the PoE switch may incur up to 16% power/signal degradation; because of this the PoE switch will need to supply more power to the port to keep the access point operational.
Note: 1. Go to Log | Log Monitor. when the non-compatible POE is used, following log message will be served as the indication to look into.
2. Please double check your POE PSE (e.g. POE switch) before powering up the SonicPoint/SonicWave. If there is no specific indication for the compliant POE standard, please check its power output. In below picture, the PSE only can feed 15 Watt for each port, which means it isn't 802.3at capable.
YES
NO