- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
Capture ATPMulti-engine advanced threat detection
Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Email Security
Email SecurityProtect against today’s advanced email threats
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
No 2FA Prompt for accessing Management Console using GVC.
07/05/2022 
0 People found this article helpful
18,510 Views
Description
When Admin users have 2FA enabled to access the appliance management console. If they access management console via RDP, they are asked to enter there users credential for first level of authentication and are then prompted to type the OTP. However when same user authenticates via GVC, and try to access the Management Console, they are prompted to type the password only to grant access to Management Console without being asked for OTP.
Cause
When the admin users connect via global VPN client, they get authenticated and after all negotiations they are assigned with the client ip. When they hit the firewall ip in browser, firewall validates the IP from which the request is coming and since the IP is already authenticated against their username thus the username option on firewall authentication page will appear Grey for them and they will be asked to type the password only. Admin users won't get prompt for 2fa as they have been authenticated already when they connected via GVC.
Resolution
Conclusively it is designed to work like this as there is no need to re-validate the user authentication third time.
Related Articles
- Troubleshooting Network throughput, Latency, and Bandwidth Issues with a SonicWall UTM
- DHCP server packet dropped, RPF check failed
- How to Block Facebook Apps using Application Control
Categories
- Firewalls > TZ Series > GVC/L2TP
- Firewalls > TZ Series > Firewall Management UI
- Firewalls > SonicWall NSA Series > GVC/L2TP
YES
NO