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NetExtender Error: "IP Address in pool is exhausted"
03/26/2020 185 15636
When connecting to SSLVPN, NetExtender gives an error "IP Address in pool is exhausted" even though the pool is large enough to handle multiple connections.
The only workaround available is to increase the pool to a bigger one.
The issue has been found on 6.5.1 and 6.5.2 firmware releases - it has been fixed on 126.96.36.199-11n for 6.5.1 releases and on 188.8.131.52-40n for 6.5.2 releases.
The fix was also integrated into 6.5.3 firmware release.
If you're running a 6.5.3 release or higher and encounter this issue, please contact support.
There are two ways to contact technical support:
1. Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case.
2. By phone: please use our toll-free number at 1-888-793-2830. Please have your SonicWall serial number available to create a new support case.
If you do not have a mysonicwall.com account create one for free!