Manage Junk Box Summary Settings in Email Security CASS

03/26/2020 1,028 People found this article helpful 505,359 Views

Description

Resolution

When SonicWall Email Security moves junk and likely junk messages to your Junk Box, you can choose to be notified periodically by email. SonicWall Email Security sends an email message to users listing all the messages that have been placed in their Junk Box. Users can unjunk items listed in the Junk Box Summary email by clicking links in the email.

Follow these instructions to manage junk summary settings:

Select the default email frequency for Junk Box Summaries.
Select the time of day users receive their Junk Box Summaries.
Select the day of the week on which users receive their Junk Box Summaries.
Select the time zone from the drop down list. The Email Security system will sync with the selected time zone and send Junk Box Summaries accordingly.
Select whether to include all junk messages in the summary email.

If All junk messages is selected, both definite junk and likely junk will be included. If Only likely junk is selected, only likely junk messages will be included in the summary Messages that are judged definite junk will not be included.

Select the language in which users receive their summary emails.
Select plain text summary emails or summary emails with graphics.
The examples below this check box are shown in the language selected for the summary email. To see examples in different languages, select different values for Language of summary email.
Select whether to Send junk summary emails to delegates. If this check box is checked, users who have delegates will have their summary emails sent directly to their delegates. Users with delegates will no longer receive summary emails.
Enable Single Click viewing of messages. If this check box is checked, users may view the contents of messages in their junk box without having to log in to .
Select the Enable Authentication to Unjunk check box to require user authentication to unjunk messages.
Check the Only send Junk Box Summary emails to users in LDAP check box to reduce internal email traffic. This feature is highly effective when combined with Directory Protection. When both of these items are configured, does not send messages to unknown users.
To enable authentication for non-LDAP users, click the link. This automatically directs you to the Users, Groups & Organizations | Users screen.
Click the Enable authentication for non-LDAP users check box. When this feature is enabled, the non-LDAP user is prompted to change his/her password upon initial login. Note that this feature is disabled by default.
Specify the email address from which Junk Box Summaries are sent. Either:
- Click Send from user's own email address to have the email sent from the user's own email address, or
- Click Send summary from this email address and specify the email address of the sender in the text field below.
  Example: admin@example.com.
Specify the name of the sender of Junk Box Summary emails. This is a human-readable name that will appear in your mail client as the sender of the junk summary email. This does not need to be a real name.
Examples: Charles Nelson Reilly, My Daily Scheduled Report, Administrator, Joe Bloggs. Please use only 7-bit ASCII text.
Type a subject line for the Junk Box Summary message, for example: Summary of junk emails blocked.
Type a link to to allow users to log in and view their junk messages, for example: http://junk.sonicwall.domain.com.
Click Test this Link to ensure the URL is configured.
Click Apply Changes to save the settings you have just configured, or click Revert to discard your changes and revert to the settings that were last saved.

NOTE: Users can change their individual settings if you allow them to log in and change these settings. However, they cannot change the Only send Junk Box Summary emails to users in LDAP check box or any of the settings below that one on this page.