Link status changes between a SonicWall UTM appliance and Fritzbox modem/router

Description

The event log may show multiple entries "Multi-Interface Link Down" on WAN interface links.  The events may appear frequently, sometimes at 15 minute intervals, or even less.

Cause

Some Fritzbox devices have an energy saving mode, such as "Green Mode", which aims to save power by reducing the link speed.  If the link speed changes on the interface the firewall may report the interface as down. 

Resolution

There are two possible resolutions:

  1. Disable "Green Mode", or other energy saving mode, and set the port speed to 1Gbps on the Fritzbox.

    Image


  2. Connect an unmanaged switch between the Fritzbox and Firewall

Related Articles

  • SSH password authentication fails after OpenSSH upgrade
    Read More
  • Where can I download SonicWall stencils?
    Read More
  • Configuring High Availability Monitoring settings
    Read More
not finding your answers?