Items with Non-ASCII characters are not displayed through the Workplace Java Network Explorer

03/26/2020 4 7596

DESCRIPTION:

RESOLUTION:

Sonicwall Engineering identified and addressed in firmware version 10.6.1

If you are running a firmware version of 10.6.0 or earlier, you can upgrade your firmware to resolve this issue.

Here's how to upgrade your firmware:

1. Go to System | Settings and click Export Settings.
2. You will get a prompt to save to a location. It's always a good idea to have a saved settings file in case of a problem or to re-provision the appliance quickly in case of hardware replacement. Once you have the settings exported you can download the firmware you are going to upgrade to.
3. Navigate to www.mysonicwall.com.
4. Log in with the proper credentials.
5. Go to Downloads.
6. In the drop down for Software Type choose the hardware platform you are going to upgrade. (Example: SRA 4600)
7. Click on the link for the firmware you wish to upgrade to. Please note that there may be several version on this page often a "General Release" and an "Early Release" You will be asked to save the file to a location.
8. Now from the Web UI of the SRA appliance navigate back to System | Settings.
9. Click Upload New Firmware.You will get a pop up from which you can browse to the file.
10. Once the file has finished uploading you will see 2 new images you can boot to:
    • Uploaded Firmware New
    • Uploaded Firmware With Factory Defaults New
11. The boot Icon is all the way to the right.
    • Boot to the one that says Uploaded Firmware New and it will migrate your settings.
    • Boot to the one that says Uploaded Firmware With Factory Defaults New and it will remove all your settings and will be in Factory Default State.
    • For Virtual Appliance there is no image to boot to; as soon as you upload new firmware it will boot to it automatically and migrate your settings.
12. Verify that the appliance upgraded successfully by going to System | Status and verify the firmware version is correct.