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Is SonicWall NetExtender compatible with Windows 10?

03/26/2020 103 People found this article helpful 254,065 Views

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    Description

    SonicWall NetExtender is compatible with Windows 10. This depends on the version of NetExtender you are using.

    • SonicWall NetExtender (lower than 8.0.241) sometimes generates errors with Windows 10 (RAS error 651), preventing connections from establishing successfully.
    • SonicWall NetExtender 8.0.241 and higher work with Windows 10.
    • An alternative to NetExtender for Windows 10 is the SonicWall Mobile Connect.

    Cause

    • Older versions of NetExtender (8.0.238 and earlier) use SHA1 using 1024 bits for digital signature, which is no longer supported.
    • Certificates on the firewall are signed using SHA-1 which is no longer supported by most browsers.

    Resolution

    This issue can be resolved by:

    • Using NetExtender 8.0.241 (latest), or by using SonicWall Mobile Connect for Windows 10, which can be found in the Microsoft App store.
    • Regenerating the certificates with SHA-2 on the SonicWall UTM Appliance. 

    In the case of a Self-signed certificate:

    1. Navigate to System | Administration.
    2. Select Regenerate Certificate.
    3. Reboot the SonicWall. The certificate will be re-signed using SHA-2 with 2048 bits.

    In the case of a SonicWall SRA Appliance:

    1. Navigate to System | Certificates.
    2. Select the certificate and click Configure.
    3. Modify the common name of the certificate.
      Image
    4. The SRA appliance will Reboot for the changes to take effect.

    See also:

    • How do I download and install NetExtender for Windows?

    Related Articles

    • Identical Access Rules for different users/user groups
    • Advanced Network Security eLearning Training Course
    • Network Security Essentials eLearning Training Course

    Categories

    • Firewalls > NSa Series > SSLVPN
    • Firewalls > TZ Series > SSLVPN

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