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Interoperability with Microsoft Exchange Servers
03/26/2020 
3 
3806
DESCRIPTION:
To learn how to exclude files and folders please see Capture Client Interoperability Issues with Third Party Applications.
RESOLUTION:
Items to Exclude
For recommended Exchange exclusions, see the Microsoft Technet article for your version:
Exchange 2016: Running Windows antivirus software on Exchange 2016 servers
Exchange 2013: Anti-Virus Software in the Operating System on Exchange Servers
Exchange 2010: File-Level Antivirus Scanning on Exchange 2010
Office 2013 (including Office 365): Plan antivirus scanning for Outlook 2013
Exchange 2007: File-Level Antivirus Scanning on Exchange 2007
A summary of the recommendations is to exclude these files and processes for all Exchange Servers:
C:\Windows\System32\Dsamain.exe
C:\Windows\System32\inetsrv\inetinfo.exe
C:\Windows\System32\inetsrv\W3wp.exe
(If it exists) C:\Windows\Temp\ExchangeSetup\
(If it exists) C:\Windows\Temp\OICE_*\
Exclude these files based on your version:
Exchange 2007 - C:\Program Files\Microsoft\Exchange Server\ (including subfolders)
Exchange 2010 -
C:\Program Files\Microsoft\Exchange Server\V14\ (including subfolders)
C:\Program Files\Exchsrvr\ (including subfolders)
Exchange 2013 -
C:\Program Files\Microsoft\Exchange Server\V15\ (including subfolders)
C:\Program Files\Exchsrvr\ (including subfolders)
Exchange 2016 - C:\Program Files\Microsoft\Exchange Server\V15\ (including subfolders)
Granular, more secure (less aggressive) list for each version:
Exchange 2016:
C:\Program File*\Microsoft\Exchange Server\V15\Bin\msftesql.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\store.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\mad.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\exfba.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\msftefd.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\MSExchangeADTopologyService.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.AddressBook.Service.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.AntispamUpdateSvc.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.EdgeSyncSvc.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\MsExchangeFDS.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\MSExchangeMailboxAssistants.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\MSExchangeMailboxReplication.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\MSExchangeMailSubmission.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.ProtectedServiceHost.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\msexchangerepl.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.RpcClientAccess.Service.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.Search.ExSearch.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\Microsoft.Exchange.ServiceHost.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\MSExchangeThrottling.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\MSExchangeTransport.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\EdgeTransport.exe
C:\Program File*\Microsoft\Exchange Server\V15\Bin\MSExchangeTransportLogSearch.exe
Exchange 2013:
C:\Windows\System32\Dsamain.exe
C:\Windows\System32\inetsrv\inetinfo.exeC:\Windows\System32\inetsrv\W3wp.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\EdgeTransport.exe
C:\Program Files\Microsoft\Exchange Server\v15\FIP-FS\Bin\fms.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Search\Ceres\HostController\hostcontrollerservice.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.AntispamUpdateSvc.exe
C:\Program Files\Microsoft\Exchange Server\v15\TransportRoles\agents\Hygiene\Microsoft.Exchange.ContentFilter.Wrapper.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.Diagnostics.Service.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.Directory.TopologyService.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.EdgeCredentialSvc.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.EdgeSyncSvc.exe
C:\Program Files\Microsoft\Exchange Server\v15\FrontEnd\PopImap\Microsoft.Exchange.Imap4.exe
C:\Program Files\Microsoft\Exchange Server\v15\ClientAccess\PopImap\Microsoft.Exchange.Imap4service.exe
C:\Program Files\Microsoft\Exchange Server\v15\FrontEnd\PopImap\Microsoft.Exchange.Pop3.exe
C:\Program Files\Microsoft\Exchange Server\v15\ClientAccess\PopImap\Microsoft.Exchange.Pop3service.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.ProtectedServiceHost.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.RPCClientAccess.Service.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.Search.Service.exeC:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.Servicehost.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.Store.Service.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Microsoft.Exchange.Store.Worker.exe
C:\Program Files\Microsoft\Exchange Server\v15\FrontEnd\CallRouter\Microsoft.Exchange.UM.CallRouter.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeDagMgmt.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeDelivery.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeFrontendTransport.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeHMHost.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeHMWorker.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeMailboxAssistants.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeMailboxReplication.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeMigrationWorkflow.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeRepl.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeSubmission.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeTransport.exeC:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeTransportLogSearch.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\MSExchangeThrottling.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Search\Ceres\Runtime\1.0\Noderunner.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\OleConverter.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\Search\Ceres\ParserServer\ParserServer.exe
C:\Program Files\Microsoft\Exchange Server\v15\FIP-FS\Bin\ScanEngineTest.exe
C:\Program Files\Microsoft\Exchange Server\v15\FIP-FS\Bin\ScanningProcess.exe
C:\Program Files\Microsoft\Exchange Server\v15\ClientAccess\Owa\Bin\DocumentViewing\TranscodingService.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\UmService.exe
C:\Program Files\Microsoft\Exchange Server\v15\Bin\UmWorkerProcess.exe
C:\Program Files\Microsoft\Exchange Server\v15\FIP-FS\Bin\UpdateService.exe
Exchange 2010:
C:\Program File*\Microsoft\Exchange Server\V14\Bin\msftesql.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\store.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\mad.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\exfba.exeC:\Program File*\Microsoft\Exchange Server\V15\Bin\msftefd.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\MSExchangeADTopologyService.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\Microsoft.Exchange.AddressBook.Service.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\Microsoft.Exchange.AntispamUpdateSvc.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\Microsoft.Exchange.EdgeSyncSvc.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\MsExchangeFDS.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\MSExchangeMailboxAssistants.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\MSExchangeMailboxReplication.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\MSExchangeMailSubmission.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\Microsoft.Exchange.ProtectedServiceHost.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\msexchangerepl.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\Microsoft.Exchange.RpcClientAccess.Service.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\Microsoft.Exchange.Search.ExSearch.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\Microsoft.Exchange.ServiceHost.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\MSExchangeThrottling.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\MSExchangeTransport.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\EdgeTransport.exe
C:\Program File*\Microsoft\Exchange Server\V14\Bin\MSExchangeTransportLogSearch.exe
