Interoperability with ESET (NOD32)
Description
To learn how to exclude files and folders please see Capture Client Interoperability Issues with Third Party Applications.
Resolution
Items to exclude:
C:\Program File*\ESET\\Device\HarddiskVolume?\Users\*\AppData\Roaming\ESET\ESET Security\\Device\HarddiskVolume?\ProgramData\ESET\
To exclude Capture Client from ESET:
See this ESET article for guidance.
Exclude these folders and the update file:
C:\Program Files\SentinelOne
C:\ProgramData\Sentinel
C:\Documents and Settings\All Users\Application Data\Sentinel (ProgramData for 2003 and legacy agents )
C:\Windows\Temp\SentinelInstaller.exe
Note: Make sure to exclude subfolders. Some solutions automatically exclude subfolders, but others require explicit notation.
Exclude the SentinelOne Agent kernel-mode driver, service, and dynamic library:
Kernel-Mode driver: SentinelMonitor.sys
Windows Service: SentinelAgent.exe
32-bit DLL: InProcessClient32.dll
64-bit DLL: InProcessClient64.dll