Interoperability with Digital Guardian DLP
Description
To learn how to exclude files and folders please see Capture Client Interoperability Issues with Third Party Applications.
Resolution
Folders to exclude:
C:\Program Files\dgagent\
C:\Temp\acit\
Drivers to exclude:
C:\WINDOWS\system32\drivers\DGAPIMon.sys
C:\WINDOWS\system32\drivers\DGBUSMon.sys
C:\WINDOWS\system32\drivers\DGCotMan.sys
C:\WINDOWS\system32\drivers\dgdmk.sys
C:\WINDOWS\system32\drivers\DgDmkDisk.sys
C:\WINDOWS\system32\drivers\dgdt.sys
C:\WINDOWS\system32\drivers\dgfs.sys
C:\WINDOWS\system32\drivers\dgfsmon.sys
C:\WINDOWS\system32\drivers\DGKPMail.sys
C:\WINDOWS\system32\drivers\dglfs.sys
C:\WINDOWS\system32\drivers\DGMaster.sys
C:\WINDOWS\system32\drivers\DGRule.sys
C:\WINDOWS\system32\drivers\DGTDIMon.sys
C:\WINDOWS\system32\drivers\DGWFP.sys
C:\WINDOWS\system32\DgApi.dll
C:\WINDOWS\system32\DgApi64.dll
C:\WINDOWS\system32\DGShlExt.dll
Files to exclude:
C:\Windows\SysWOW64\DgApi.dll
C:\Windows\SysWOW64\DgDecrypt.exe
C:\Program Files\DGAgent\DG-Diag.exe
C:\Program Files\DGAgent\DgAgent.exe
C:\Program Files\DGAgent\DGCipher.exe
C:\Program Files\DGAgent\DgPrompt.exe
C:\Program Files\DGAgent\DgScan.exe
C:\Program Files\DGAgent\DgService.exe
C:\Program Files\DGAgent\DgUpdate.exe
C:\Program Files\DGAgent\DGCI2.dll
C:\Program Files\DGAgent\DGCIVrfy.dll
C:\Program Files\DGAgent\DGClassify.dll
C:\Program Files\DGAgent\DgClient.dll
C:\Program Files\DGAgent\DGImager.dll
C:\Program Files\DGAgent\DgRemediation.dll
C:\Program Files\DGAgent\dg_gdiplus.dll
C:\Program Files\DGAgent\MFC71u.dll
C:\Program Files\DGAgent\msvcp71.dll
C:\Program Files\DGAgent\msvcr71.dll
C:\Program Files\DGAgent\Stingray.dll
C:\Program Files\DGAgent\XceedZip.dll
C:\Program Files\DGAgent\plugins\09D849B6-32D3-4a40-85EE-6B84BA29E35B\AE_Agent_Plugin.dll
C:\Program Files\DGAgent\plugins\09D849B6-32D3-4a40-85EE-6B84BA29E35B\AE_MailSensor_Plugin.dll
C:\Program Files\DGAgent\plugins\09D849B6-32D3-4a40-85EE-6B84BA29E35B\AME_NotesSensor.dll
C:\Program Files\DGAgent\plugins\09D849B6-32D3-4a40-85EE-6B84BA29E35B\AME_OutlookSensor.dll
C:\Program Files\DGAgent\plugins\09D849B6-32D3-4a40-85EE-6B84BA29E35B\AME_SmtpSensor.dll
C:\Program Files\DGAgent\plugins\09D849B6-32D3-4a40-85EE-6B84BA29E35B\XceedZip.dll
C:\Program Files\DGAgent\plugins\3E8BD758-B307-4cf3-920D-E720676FF1F3\COT_Agent_PlugIn.dll
C:\Program Files\DGAgent\plugins\8B13081C-AF44-458e-80E9-642D6A755D77\AFE_Agent_Plugin.dll
C:\Program Files\DGAgent\plugins\8e4ea70a-6128-4b57-bd3f-8e9e0f0da6bb\COM_Sensor.dll
C:\Program Files\DGAgent\plugins\8e4ea70a-6128-4b57-bd3f-8e9e0f0da6bb\OS_Plugin.dll
C:\Program Files\DGAgent\plugins\F0E6A8B9-0A13-4720-94D7-45663C8B9011\DGDctm.dll
C:\Program Files\DGAgent\Verity\kv\_nti40\bin\kvoop.exe
C:\Program Files\DGAgent\Verity\miniIdol\DiSH\AutonomyDiSH.exe
C:\Program Files\DGAgent\Verity\miniIdol\IDOL\agentstoremini\agentstore.exe
C:\Program Files\DGAgent\DGFolderScan.exeC:\Program Files\DGAgent\DgProbe.exe
C:\Program Files\DGAgent\iftest.exeC:\Program Files\DGAgent\DgUpdate\DgUpdate.exe
C:\Program Files\DGAgent\DgUpdate2.exe
To exclude Capture Client from Digital Guardian DLP:
Exclude these folders and the update file:
C:\Program Files\SentinelOne
C:\ProgramData\Sentinel
C:\Documents and Settings\All Users\Application Data\Sentinel (ProgramData for 2003 and legacy agents )
C:\Windows\Temp\SentinelInstaller.exe
Note: Make sure to exclude subfolders. Some solutions automatically exclude subfolders, but others require explicit notation.
Exclude the SentinelOne Agent kernel-mode driver, service, and dynamic library:
Kernel-Mode driver: SentinelMonitor.sys
Windows Service: SentinelAgent.exe
32-bit DLL: InProcessClient32.dll
64-bit DLL: InProcessClient64.dll