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Interoperability with CyberArk
06/17/2020 
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Description
To learn how to exclude files and folders please see Capture Client Interoperability Issues with Third Party Applications.
Resolution
To exclude:
Create exclusions for the products in your environment.
CyberArk PAS (Privileged Account Security)
CPM
C:\Program Files (x86)\CyberArk\
C:\oracle\instantclient\
PVWA
C:\CyberArk\
C:\inetpub\ OR (C:\inetpub\wwwroot\PasswordVault) OR (C:\inetpub\logs\LogFiles\W3SWC1)
C:\Windows\System32\LogFiles\
C:\Windows\Temp\PVWA\
PSM
C:\inetpub\
C:\Program Files (x86)\CyberArk\
C:\oracle\instantclient\
PSMP
/var/opt/CARKpsmp/logs/
/var/opt/CARKpsmp/logs/components/
Replicator
C:\Program Files (x86)\PrivateArk\Replicate\
C:\Program Files (x86)\PrivateArk\Client\
C:\Users\*\AppData\Roaming\CyberArk\
ExportVaultData
C:\Program Files\CyberArk\Export Vault Data\
Secure File Exchange
C:\CyberArk\
C:\inetpub\wwwroot\SFE\
DCA
C:\Program Files\CyberArk\DCA\
One-Click Transfer
C:\Program Files\CyberArk\OneClick\
My Transfer Manager
C:Users\*\AppData\Local\CyberArk\
Secure Email
C:\Users\*\AppData\Local\CyberArk\SecureEmail\
CyberArk AIM (Application Identity Management)
PIM Provider
C:\Program Files\CyberArk\ApplicationPasswordProvider\
C:\Program Files (x86)\CyberArk\ApplicationPasswordSdk\
/var/opt/CARKaim
CyberArk EPM (Endpoint Privilege Management)
Also see this article.
Exclusions on the Endpoint:
C:\Program Files\CyberArk\Endpoint Privilege Manager\Agent\
C:\Windows\System32\drivers\vfdrv.sys
C:\Windows\System32\drivers\vfnet.sys
C:\Windows\System32\drivers\vfpd.sys
C:\Windows\System32\drivers\CybKernelTracker.sys
Exclusions on the EPM Server:
C:\cyberark endpoint privilege manager data files\
C:\Program Files\CyberArk\Endpoint Privilege Manager\
To exclude SentinelOne from CyberArk:
Exclude these folders and the update file:
C:\Program Files\SentinelOne
C:\ProgramData\Sentinel
C:\Documents and Settings\All Users\Application Data\Sentinel (ProgramData for 2003 and legacy agents )
C:\Windows\Temp\SentinelInstaller.exe
Note: Make sure to exclude subfolders. Some solutions automatically exclude subfolders, but others require explicit notation.
Exclude the SentinelOne Agent kernel-mode driver, service, and dynamic library:
Kernel-Mode driver: SentinelMonitor.sys
Windows Service: SentinelAgent.exe
32-bit DLL: InProcessClient32.dll
64-bit DLL: InProcessClient64.dll
Related Articles
- How to Download and Install Capture Client
- How to Find Tenant ID on Capture Client Management Console
- How to Schedule Reports in Capture Client Management Console.
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