-
Products
-
SonicPlatform
SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
Discover More
-
-
Solutions
-
Federal
Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn MoreFederalProtect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn More - Industries
- Use Cases
-
-
Partners
-
Partner Portal
Access to deal registration, MDF, sales and marketing tools, training and more
Learn MorePartner PortalAccess to deal registration, MDF, sales and marketing tools, training and more
Learn More - SonicWall Partners
- Partner Resources
-
-
Support
-
Support Portal
Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn MoreSupport PortalFind answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn More - Support
- Resources
- Capture Labs
-
- Company
- Contact Us
Importing a Certificate Signing Request (CSR) from a Commercial Certificate Authority (CA)
12/20/2019 
223 People found this article helpful
484,408 Views
Description
After you create your CSR and send it to a CA, you will receive an e-mail with a CSR Response. In order to import this CSR Response into the appliance there are three main things you need to do:
- Get the CA's root certificate
- Append the CA's root certificate to the CSR response
- Import the CSR response with the CA's root certificate into the appliance
Note: The certificate type needed is an Apache certificate. Apache/modSSL is not correct.
In this example there is no intermediate certificate chain, so we only have to add the CA's root certificate to the CSR Response.
Resolution
This is an example of a CSR response. It is also referred to as a "cert blob":
Base-64 encoded X.509(.CER).
Now you have the CA's root certificate. We can then append it to the CSR Response received from the CA.
Appending the CA's root certificate to the CSR response:
- Open the CA's root certificate you just saved in a text editor and copy it to the Clipboard.
- Open the CSR response saved earlier (yourcsr.cer).
- Paste the CA's root certificate at the very bottom. It should look something like the example below.
- Save this CSR response as csrwithroot.cer and then import it to the Aventail appliance.
CA's root certificate and CSR response example:
Importing the CSR response with the CA's root certificate into the appliance:
- Log in to AMC.
- Click SSL Settings in the main AMC navigation menu.
- Click Process CSR Response.)
- Browse to the CSR Response just created (csrwithroot.cer).
- Click Save.
- Apply the Pending Changes.
Related Articles
- How to Set Timeout for Inactive Tunnel Connections
- Commands for silent installation of NetExtender via CMD line
- Users on Netextender 10.3.0 version failing to connect with the following error message " Cannot get a response from the server "
YES
NO