How to view Junk Box Summary

03/26/2020 14 People found this article helpful 485,106 Views

Description

The Junk Store sends an email to users for all the messages that have been placed in their Junk box with corresponding links to view and unjunk these messages and Junk Box Summary also shows blocked messages and quarantined emails.

Resolution

To manage the Junk Box summary:

Step 1 Select Frequency of Summaries from the drop-down box.

Step 2 Select the dates and times to receive email notification. Note that individual users can override these settings.

Step 3 Select whether to include in message summary All Junk Messages or Likely Junk Only (hide definite junk).

Step 4 Select Language of summary emails from the drop-down list.

Step 5 Select between Plain or Graphics summary.

Step 6 Select the name to be displayed in end user’s email client for the summary emails.

         • Subject • Enter the subject line for the Junk Box Summary email.
         • URL for User View
         • The URL in this text box is filled in automatically based on your server configuration. It is the basis for all the links in the Junk Box Summary email. Test the link if you make any changes to ensure connectivity.
         • Test this Link
         • Users unjunk items in the Junk Box summary email by clicking links in the email. To test the URL, click Test this Link. If the test fails, check that the URL is correct.

Step 7 Click the Apply Changes button.

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How to view Junk Box Summary

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