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How to use "Find Network Path" diagnostic tool troubleshoot network configuration problem?
10/05/2022 
22 People found this article helpful
486,025 Views
Description
SonicOS: How to use "Find Network Path" diagnostic tool troubleshoot network configuration problem? (With Video and KB Article)
Resolution
This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware. Resolution for SonicOS 7.X
Question/Topic:
How to use "Find Network Path" diagnostic tool troubleshoot network configuration problem?
Video Tutorial: Click here for the video tutorial of this topic
- On the System | Diagnostics page, the diagnostic tool Find Network Path indicates if an IP host is located on the LAN or WAN ports. This can diagnose a network configuration problem on the SonicWall security appliance. For example, if the SonicWall security appliance indicates that a computer on the Internet is located on the LAN, then the network or Intranet settings may be misconfigured.
Find Network Path can be used to determine if a target device is located behind a network router and the Ethernet address of the target device. It also displays the gateway the device is
using and helps isolate configuration problems.
Resolution for SonicOS 6.5
This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.
Question/Topic:
How to use "Find Network Path" diagnostic tool troubleshoot network configuration problem?
Video Tutorial: Click here for the video tutorial of this topic
- On the System | Diagnostics page, the diagnostic tool Find Network Path indicates if an IP host is located on the LAN or WAN ports. This can diagnose a network configuration problem on the SonicWall security appliance. For example, if the SonicWall security appliance indicates that a computer on the Internet is located on the LAN, then the network or Intranet settings may be misconfigured.
Find Network Path can be used to determine if a target device is located behind a network router and the Ethernet address of the target device. It also displays the gateway the device is
using and helps isolate configuration problems.
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Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
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