How to stop SGMS (SonicWall Global Management System) preemption for a logged in administrator
03/26/2020 15 13839
DESCRIPTION: How to stop SGMS (SonicWall Global Management System) preemption for a logged in administrator on SonicWall Security appliance.
This KB article describes, how to prevent SGMS from taking precedence over Logged in GUI Admin user.
When using SonicWallGMS to manage a SonicWall security appliance, GMS frequently logs in to the appliance to synchronize the settings made on the GMS appliance. These frequent GMS log-ins can sometime make logged in administration difficult to manage SonicWall Security Appliance because the local administrator can be preempted by GMS.
Step 1: Go to the diag.html page .
To disable SGMS preemption, which could be done under diag page ,change the SonicWall management URL from main.html to diag.html and hit 'Enter' .
The following screen will be shown :
Note: Please read the Disclaimer and if agree, click on Internal Settings .
Step 2: Disable SGMS preemption .
Under Management Settings uncheck the option Allow SGMS to preempt a logged in administrator .
Note: Please do not change any other options on the above page without consulting with SonicWall Technical Support.