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How to re-process archived / bad syslogs to re-generate reports in Virtual Appliance

03/26/2020 1,135 People found this article helpful 95,581 Views

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    Description

    In some circumstances user may need to reprocess syslogs to generate reports. Below instructions how to re-process archived logs to generate reports in Virtual Appliance.

    Resolution

    1.       Obtain root password from tech support:
    Please log a Support request with SonicWall tech support team with GMS/Analyzer serial number. Support team will provide the root password.

    2.       Connect to VA using secure client like ‘Putty’:
    - Go to https://GMS/Analyzer_IP/appliance page
    - Go to license > refresh license (This will activate the root password provided by tech support)
    - Open Putty
    - Username: root
    - Password: (provided by tech support)

    3.       Steps to re-process logs:
    Step 1:
    - Go to archived logs directory (cd /opt/GMSVP/syslogs/ archivedSyslogs)

    Step2:
    - Create a folder to reprocess syslogs:
    - mkdir reprocessedLog (reprocessedLog is the name of the folder created)

    Step 3:
    Determine the logs you like to re-process. For an example logs will similar to this RawSyslogs_X_20160505__1.zip. In this instance we will re-process logs for the month of May only.

    -          Each zip file has year month and day format

    Step 4:
    Move the logs for the month of May to the newly created folder:
    - cp RawSyslogs_1_201605* /reprocessedLog
    - Use the wildcard (*)  to confirm everything from the month of May 2016
    - You can use days or weeks by specifying the dates correctly

    Step 5:
    Move to reprocessedLog folder and unzip all the files
    - cd reprocessedLog
    -  unzip '*.zip'
    - above will unzip all the zip files to .prd format

    Step 6:
    Remove the duplicate zip files
    - rm *zip

    Step 7:
    Rename .prd file extension to .src format
    - for x in *.prd; do mv"$x" "$(basename "$x" .prd).src";done
    - above will rename all the .prd files to .src files

    Step 8:
    Move all the .src file to the syslog folder to re-process the syslogs:
    - cp *src /opt/GMSVP/syslogs

    4.       Restart all the services:
    - Go to https://GMS/Analyzer_IP/appliance
    - Deployment > Services > select all services > restart
    - This will start processing all the .src files for reports

    Related Articles

    • How to backup and Restore an NSM On-Prem System?
    • How to upgrade SonicCore and NSM in closed network
    • On-Premises Analytics 2.5 - Reset Password

    Categories

    • Management and Reporting > Analyzer

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