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How to Re-Install The Junk Store
11/09/2021 
56 People found this article helpful
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Description
This article describes step by step process to Uninstall and reinstall the junk store. 
NOTE:If the Junkstore is operating and mailflow is working please do not uninstall it.
Resolution
To Uninstall the junk store :
- Access the server on which junk store is installed
- Open Windows Explorer and browse to where the Junk Store was installed to. By default this location is "C:Program Files (x86)SonicWallES" but you have the option to change this location during the installation.
- Backup the data folder (copy and paste to another location on the server where you have access to )
- Open Programs and Features in Control Panel and uninstall Zulu Java and Junkstore
To Install the junk store:
- Disable User access control and also check in registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system change the EnableLUA option from 1 to 0 - Disable windows firewall until the installation is complete, after which you can just allow the ports used by the junk store service-TCP ports 10080,10443,25 and 10025
- Enable DEP only for Essential windows programs
Go to This PC | right click | properties | advanced | Set Turn on DEP for essential windows programs and services only - Download the junk store from your firewall
On Gen6 devices it's available under Manage | Security Configuration | Anti-spam service | Base setup | Download underr SonicWall Junk Store Installer
On Gen7 Devices it's available under Policy | Antispam | settings | Download the junk store - Run the above exe file as an administrator on a windows server, follow the steps to complete the installation process
- Give it a few minutes for all the services to start up and firewall to show junk store as operational
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Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
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