How to Generate TSR (Tech Support Report) from Command Line Interface
03/26/2020 159 11332
This article explains, how to generate TSR via CLI of SonicWall Security Appliance connected through Serial Console cable connection. Console connection has been established with terminal emulator application "PuTTY".
Launch PuTTY application and configure Session | Logging , as shown below:
Configure Serial session parameters and Click on "Open" button to establish the connection.
Choose Serial Under "Connection type".
Change Speed to 115200
Press Enter and then log in to the unit with username and password.
Use command show tech-support to display TSR report.
Report will start to generate itself.
Open the log file to display TSR (configured in Step 1).