How to establish PPPoE connection with Telekom VDSL

02/19/2020 39 People found this article helpful 202,227 Views

Description

In order to establish a PPPoE VDSL connection you will need to add a Virtual Interface to your physical WAN interface, with the IP Assignment set to PPPoE.

NOTE: This feature is available on Gen 5 devices in firmware versions 5.9.x.x and on Gen 6 appliances in firmware 6.2.x.x. If you are running an older firmware (5.8 or 6.1) you will need to upgrade your appliance first.

Resolution

Log into your appliance and go to Network | Interfaces. Do not configure the physical interface itself, instead create a Virtual Interface.

TIP: If you are changing your configuration from an existing WAN connection to VDSL, make sure to take the Physical (Parent) Interface off the Default Failover and LB Group - (both IPv4 and IPv6) and replace it with the new Virtual Inerface, then change the parent interface zone to Unassigned to avoid routing issues.

NOTE: Gen5 devices do not allow the X1 WAN Interface to be Unassigned even if it is not a part of the Default LB Group. In this case you would need to use another interface as a partent for the VLAN.
Select "Virtual Interface" from the Add Interface drop-down menu.
Setup the Virtual Interface as shown in the picture below. Make sure to provide your User Name and Password as you would on the physical interface.

NOTE: Default VLAN Tag for German Telekom is V7, however it can differ - contact your ISP to find out what tag is used for your connection.
Set the correct MTU size in the Advanced tab.