How to Create/Provision a product for a tenant in Monthly Billing (MSSP Monthly)

09/01/2023 36 People found this article helpful 314,949 Views

Description

This article describes the process to provision products under Monthly Billing in your MSSP Monthly enabled MSW account.

Along with Services like Capture Client, Cloud App Security, Hosted Email Security, Monthly Billing also allows you to provision UTM appliances: Gen7 TZ And Gen7 NSA Appliances

Resolution

Follow the below steps to provision a product in Monthly Billing:

Log onto your mysonicwall.com account
Click on Monthly Billing | Monthly Products
To add/create a new product, Click on Provision
Click on Product
Select the provisioned Tenant and Product. Chose the type of Product you want to provision on Monthly Billing

NOTE: Along with Services like Capture Client, CAS, Hosted Email Security, Monthly Billing also allows you to provision UTM appliances: Gen7 Tz And NSA Appliances.

For NSV Virtual Firewall 50, Select the Platform (VMWare, Azure and KVM Platforms)

Select the required Service from the list.For Cloud App Security, if Basic Service is selected, you must select the Application from list.

NOTE: Basic Service of Cloud App Security is available for Office 365 and Google Suite.

For Cloud App Security and Hosted Email Security, enter the Subdomain Name

Enter the Friendly Name of the Product if applicable.

For Capture Client, Cloud App Security, Hosted Email Security, and Secure Mobile Access, Select the applicable Data Center

For NSV Virtual Firewalls, you can turn on the HA Pair if you want to create High Availability

7. Click on Provision to add the Product once the required details are filled in,

NOTE: For The Capture Client

1. You can set the expiry date to a particular date Or the Never option will set the expiry to 5 years

2. The Friendly Name gets generated automatically with Product - Tenant Name combination.

3. You can select set upper limit to enter the maximum allowable units or select No upper limit to set the maximum allowable units to 99999

For Clou App Security, Capture Client, NSV, the newly generated serial number will appear on the pop up window with all necessary details. Click Done to go back to the MSSP Page

TIP: For more assistance contact the SonicWall Customer Service Team at 1-888-793-2830 (NOAM Customer). For other regions follow the below link for contacts: Contact Support