-
Products
-
SonicPlatform
SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
Discover More
-
-
Solutions
-
Federal
Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn MoreFederalProtect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn More - Industries
- Use Cases
-
-
Partners
-
Partner Portal
Access to deal registration, MDF, sales and marketing tools, training and more
Learn MorePartner PortalAccess to deal registration, MDF, sales and marketing tools, training and more
Learn More - SonicWall Partners
- Partner Resources
-
-
Support
-
Support Portal
Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn MoreSupport PortalFind answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn More - Support
- Resources
- Capture Labs
-
- Company
- Contact Us
How to connect SSL-VPN to a WAN sub-interface
03/26/2020 
20 People found this article helpful
485,848 Views
Description
This article applies if you are facing an issue where you unable to connect to SSL-VPN and reach the Virtual Office Website from Internet when the WAN Interface is a VLAN Subinterface and there is no IP configured on the Parent interface.
Resolution
Steps to reproduce:
1. Create a VLAN Sub-interface under one of the physical interfaces
2. Leave the Parent interface unassigned
3. Configure the VLAN Subinterface with an IP in WAN Zone
4. Set up SSL-VPN
5. Try to connect to Virtual Office via Web ('click *here* for sslvpn') form External network OR just connect via NetExtender OR Mobile Connect- The request results in timeout.
6. Try to connect to Virtual Office via Web ('click *here* for sslvpn') form Internal network OR just connect - virtual office website loads without any problems.
Workaround:
1. Assign a "dummy"/"fake" IP address to the Parent Interface (ie. 1.1.1.1) and place it in the WAN Zone
2. Try to connect to Virtual Office via Web ('click *here* for sslvpn') form External network OR just connect via NetExtender OR Mobile Connect.
3. Virtual office website loads without any problems.
Related Articles
- How to Block Google QUIC Protocol on SonicOSX 7.0?
- How to block certain Keywords on SonicOSX 7.0?
- How internal Interfaces can obtain Global IPv6 Addresses using DHCPv6 Prefix Delegation
Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
YES
NO