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How to check if thumbprints are current
03/26/2020 
17 People found this article helpful
482,067 Views
Description
This article details steps to confirm the thumbprint database of an Email Security Appliance is up to date.
NOTE: If the appliance has not sent an email alert to the administrator advising of stale thumbprint database, the thumbprints are current.
Resolution
- Log into the Email Security Appliance as an administrator.
- Delete everything after the final forward slash in the url, type diag.html and Enter.
- Select Thumbprint Info.
- The Date and Time stamp listed in General Settings is the timestamp of the last thumbprint download.
TIP: Click Here for information on rebuilding the thumbprint database.
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Categories
- Email Security > Email Security Appliance
- Email Security > Email Security Software
- Email Security > Email Security Virtual
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