How to check/export logs for devices that are managed by a wireless network manager (WNM)

If for any reason the access point and switch is not working as expected this article will explain how to gather required files for support to diagnose and resolve your request more efficiently. Providing all logs can provide a big picture for support to identify any previously unknown or ongoing issue. Streamline your experience with support, upload complete logs upon case creation to save your time spent on the phone or back and forth with support.

Log into the https://cloud.sonicwall.com using your Mysonicwall credentials and select the right Tenant on the top

1. Click on wireless Network Manager (WNM) under Products
2. Navigate to Overview|Logs.
3. Move the tab to Last 30 Days, as default, it is set to last 15Mins.
   
4. Select the Export icon to export the logs and save them using Excel format.
   
5. You can filter the logs based on the models and devices that are managed by WNM,