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How to block Instagram from users behind a SonicWall

10/14/2021 29 People found this article helpful 107,369 Views

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    Description

    Instagram is an online photo-sharing, video-sharing and social networking service that enables its users to take pictures and videos, apply digital filters to them, and share them on a variety of social networking services, such as Facebook, Twitter, Tumblr and Flickr. A distinctive feature is that it confines photos to a square shape, similar to Kodak Instamatic and Polaroid images, in contrast to the 16:9 aspect ratio now typically used by mobile device cameras. Users are also able to record and share short videos lasting for up to 15 seconds.

    This article describes how to block Instagram Mobile App in Android 2.2 or later, iOS 5.0 or later and in Windows Phone 8 Phone using App Control Advanced feature.

    Resolution

    Resolution for SonicOS 6.5

    This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.


    In order to effectively block Instagram, the following signatures listed below in order are required to be enabled for blocking:

    • 1) DNS Query instagram.com - 7713
    • 2) HTTP Activity 1 - 7714
    • 3) HTTP Activity 2 - 7715
    • 4) HTTPS Activity 1 - 7716

    Login to the SonicWall Management GUI.

    1. Click Manage in the top navigation menu
    2. Navigate to the Rules | Advanced Application Control page.
    3. Enable the check boxes Enable App Control, Enable Logging For All Apps if required
    4. Click on the Accept button at the bottom to apply the changes.
    5. Under App Control Advanced | View Style select MULTIMEDIA under Category;
    6. Select Instagram under Application; select Application under Viewed By.
    7. Click on the configure option of the Instagram Application to bring up the Edit App Control App window. 
    8. You will see a Warning Message: Application's Block setting is the same as the Category to which it belongs. Your exception may not work as desired. Please double check and update your application's Block settings
    9. Click on OK if your sure that, you have not configured the same on Category Block
    10. Select Enable under Block and Log.
      Note:Excluded Users/Groups, Excluded IP Address Range can be used to exclude users or groups or IP address(es) from Instagram use restriction.
    11. Click on OK to save.

    Image

    Image
    After clicking on OK, you can notice that the Instagram application has check mark on Block & Log columns.
    Image
    You can set Viewed By to Signature to see the list of signatures enabled for block & log for Instagram.
    Image

    Enabling Application Control on zones

    1. Click Manage in the top navigation menu
    2. Navigate to Network | Zones
    3. Click on the configure button under the zone where you want to enable App Control.
    4. Check Enable App Control Service.
    5. Click on OK to save.

    Image

     Image

    How to Test

    Error Message in the Instagram App

    • After connecting to the wireless network, when user launches Instagram App on the mobile phone, the user will get an error message stating  Couldn't refresh feed along with a  refresh icon.
    Image


    Log Messages in SonicWall

    1. Click Investigate in the top navigation menu
    2. The log messages can be seen in the under Event logsThe following log messages (Red Color) shown below will be generated in SonicWall when hosts try to launch the Instagram App on the mobile phone.

    Image


    Resolution for SonicOS 6.2 and Below

    The below resolution is for customers using SonicOS 6.2 and earlier firmware. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware.


    In order to effectively block Instagram, the following signatures listed below in order are required to be enabled for blocking:

    • 1) DNS Query instagram.com - 7713
    • 2) HTTP Activity 1 - 7714
    • 3) HTTP Activity 2 - 7715
    • 4) HTTPS Activity 1 - 7716

    Step 1: Login to the SonicWall Management GUI.
    Step 2: Navigate to the Firewall > App Control Advanced page. (In TZ 100/200 devices this page is under Security Services > App Control)

    Image

    Step 3: Enable the check boxes Enable App Control, Enable Logging For All Apps and click on the Accept button at the top to apply the changes.

    Image

    Step 4: Under App Control Advanced > View Style select MULTIMEDIA under Category; select Instagram under Application; select Application under Viewed By.
    Step 5: Click on the configure option of the Instagram Application to bring up the Edit App Control App window. 

    Image
     

    Step 6: Select Enable under Block and Log.
    Note:Excluded Users/Groups, Excluded IP Address Range can be used to exclude users or groups or IP address(es) from Instagram use restriction.
     
    Image
    Step 7: Click on OK to save. After clicking on OK, you can notice that the Instagram application has check mark on Block & Log columns.
    Image


    You can set Viewed By to Signature to see the list of signatures enabled for block & log for Instagram.

    Image

    Enabling Application Control on zones
     
    Step 8: Navigate to Network > Zones.
    Step 9: Click on the configure button under the zone where you want enable App Control. (In this article, WLAN zone is considered, App Control can be enabled on all other zones also)

    Image

    Step 10: Check the option Enable App Control Service and click on OK to save the change.
     Image

     
    After clicking on OK, you can notice that the WLAN zone will have a check mark for App Control as shown below.


    Image
    How to Test

    Error Message in the Instagram App

    • After connecting to the wireless network, when user launches Instagram App on the mobile phone, the user will get an error message stating  Couldn't refresh feed along with a  refresh icon.
    Image


    Log Messages in SonicWall

    • The log messages can be seen in the Log > View (SonicOS 5.8.X.X and SonicOS 6.1.X.X) or Log > Log Monitor (SonicOS 5.9.X.X) section of the GUI.
    • The following log messages (Red Color) shown below will be generated in SonicWall when hosts try to launch the Instagram App on the mobile phone.

    Image

    Related Articles

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    • Supported SonicWall and 3rd party SFP and SFP+ modules that can be used with SonicWall NSA series

    Categories

    • Firewalls > TZ Series > Application Firewall
    • Firewalls > SonicWall NSA Series > Application Firewall
    • Firewalls > SonicWall SuperMassive 9000 Series > Application Firewall
    • Firewalls > SonicWall SuperMassive E10000 Series > Application Firewall

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