-
Products
-
SonicPlatform
SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
Discover More
-
-
Solutions
-
Federal
Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn MoreFederalProtect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn More - Industries
- Use Cases
-
-
Partners
-
Partner Portal
Access to deal registration, MDF, sales and marketing tools, training and more
Learn MorePartner PortalAccess to deal registration, MDF, sales and marketing tools, training and more
Learn More - SonicWall Partners
- Partner Resources
-
-
Support
-
Support Portal
Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn MoreSupport PortalFind answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn More - Support
- Resources
- Capture Labs
-
- Company
- Contact Us
How to block Chrome Remote Desktop using App Control Advanced
11/24/2023 
53 People found this article helpful
491,239 Views
Description
Chrome Remote Desktop allows one to securely share or access a computer over the Web. This article describes how to block Chrome Remote Desktop using App Control Advanced.
Resolution
Resolution for SonicOS 7.X
This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.
Login to the SonicWall Management GUI.
- Navigate to the Policy | Security Services | App Control | Status/Settings
- Check the box under Enable App Control and click on the Accept button below.
- Under Signatures | select REMOTE-ACCESS under Category; select Chrome Remote Desktop under Application; select Signature under Viewed By, to list the following signatures available under this application:
Blocking Chrome Remote Desktop
- Click on the configure icon under Application with Chrome Remote Desktop selected.
- In the Edit App Control App window, select Enable under Block and Log.
- Click on OK to save.
Enabling Application Control on zones
- Navigate to Object | Match Objects | Zones
- Click on the configure button under the zone where you want App Control enabled.
- Check Enable App Control Service.
- Click on OK to save.
Resolution for SonicOS 6.5
This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.
- Login to the SonicWall Management GUI.
- Navigate to the Manage | Rules | App Control Advanced page.
- Check the box under Enable App Control and click on the Accept button at the top to enable App Control.
- Under App Control Advanced | View Style select REMOTE-ACCESS under Category; select Chrome Remote Desktop under Application; select Signature under Viewed By, to list the following signatures available under this application:
Blocking Chrome Remote Desktop
- Click on the configure icon under Application with Chrome Remote Desktop selected.
- In the Edit App Control App window, select Enable under Block and Log.
- Click on OK to save.
Enabling Application Control on zones
- Navigate to Manage | Network | Zones
- Click on the configure button under the zone where you want App Control enabled.
- Check Enable App Control Service.
- Click on OK to save.
Resolution for SonicOS 6.2 and Below
The below resolution is for customers using SonicOS 6.2 and earlier firmware. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware.
- Login to the SonicWall Management GUI.
- Navigate to the Firewall | App Control Advanced page. In Gen5 TZ 100/W & TZ 200/W devices this page is under Security Services | App Control
- Check the box under Enable App Control and click on the Accept button at the top to enable App Control.
- Under App Control Advanced | View Style select REMOTE-ACCESS under Category; select Chrome Remote Desktop under Application; select Signature under Viewed By, to list the following signatures available under this application:
Blocking Chrome Remote Desktop
- Click on the configure icon under Application with Chrome Remote Desktop selected.
- In the Edit App Control App window, select Enable under Block and Log.
- Click on OK to save.
Enabling Application Control on zones
- Navigate to Network | Zones
- Click on the configure button under the zone where you want App Control enabled.
- Check Enable App Control Service.
- Click on OK to save.
Logging
When Chrome Remote Desktop is blocked, log messages similar to the followingg will be generated under Log | View. Make sure Log Category Application Control is enabled under the Log | Categories page.
Related Articles
- How to Block Google QUIC Protocol on SonicOSX 7.0?
- How to block certain Keywords on SonicOSX 7.0?
- How internal Interfaces can obtain Global IPv6 Addresses using DHCPv6 Prefix Delegation
Categories
- Firewalls > TZ Series > Application Firewall
- Firewalls > SonicWall NSA Series > Application Firewall
- Firewalls > SonicWall SuperMassive 9000 Series > Application Firewall
YES
NO