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How to Allow Users to Unjunk Email Flagged as Virus
03/26/2020 
6 People found this article helpful
480,600 Views
Description
Following are steps to allow users to unjunk email that has been flagged as virus.
Resolution
On firmware version 9.0.x and older.
1. Select Anti-Virus from the left menu then Inbound on the Settings page.
NOTE: The appliance will strip attachments flagged as Definite Virus. Those attachments cannot be retreived.
3. Apply changes.
On firmware 9.1.x and newer.
1. On the Manage page, select Anti-Virus from the left menu then Inbound on the Settings page.
NOTE: The appliance will strip attachments flagged as Definite Virus. Those attachments cannot be retreived.
3. Apply changes.
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Categories
- Email Security > Email Security Appliance > Anti-Virus
- Email Security > Email Security Software > Anti-Virus
- Email Security > Email Security Virtual > Anti-Virus
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