How does the new tenant-based licensing model work for Capture Client?

08/14/2020 185 People found this article helpful 484,782 Views

Description

On activation of a Capture Client key against a firewall of a client license, a cloud service product is created within the MSW tenant (previously called product group) that hosts the chosen firewall. This product represents a Capture Client instance that is currently not attached to any firewall – allowing the administrator to share the licenses amongst one or more of firewalls. This licensing model brings a few different benefits:

Support for enforcing Capture Client against multiple firewalls by sharing licenses from a common pool of endpoint licenses.
Easily add/remove firewalls for enforcement when adding new sites, transferring devices from one MSW account to another, performing RMAs or executing Secure Upgrades.
Simultaneously support protection of endpoints that are always roaming.
Self-service configuration of license sharing without requiring help from Customer Support or Technical Support representatives.

Resolution

How to activate a key and provision an instance of Capture Client

Log in to mysonicwall.com and launch the Register Products workflow with the activation key handy:
Pick the tenant or create a new Tenant in which you want to activate Capture Client. Then, enter the activation key and click Done.

NOTE: Unlike other products, the friendly name is automatically chosen based on the Tenant you selected to activate the service in and it cannot be modified.
Now under Tenant Products, you should see a new Capture Client product.
To start deploying the client to your endpoints, click on the Info icon) under the License Details and use the URLs provided.
To logon to your tenant, click on the link next to "Manage you installation here" from the screen above. You will loged into the Capture Client Management Console via Single-Sign On in a new tab.

NOTE: Previously, default tenant names were setup based on serial numbers. These are now standardized based on the CSC tenant name seen in MySonicWall. The ability to edit tenant names in the Capture Client Management console will be deprecated and this will only be possible by modifying the tenant name via MySonicWall

How to enable enforcement by sharing licenses with firewalls

Capture Client integrates with SonicWall Firewalls to enable enforcement and share devices and user telemetry. This requires the licensing of the Capture Client Enforcement services on the SonicWall firewalls

VIew License details for the Capture Client product and click on the Manage License Sharing icon () next to your licensed Capture Client Service.
Update the table to split all available licenses across all firewalls within the same MSW tenant (previously known as product group). Validate the serial numbers of the products for enforcement – you can choose to ignore some firewalls and those will not be licensed for enforcement. You can also come back to this screen to change the split across firewalls under any of the following circumstances:

Change in number of firewalls in the tenant
Change in the number of users for the tenant
Change in the split of users behind specific firewalls
Confirm the licensing information for your firewall to validate that it has been licensed appropriately.

NOTE: Previously, unused licenses were required to be mapped to a Client License or Client Distribution Group. this is no longer necessary.