How do I manage tenants from MySonicWall.com?

01/17/2024 2,279 People found this article helpful 499,455 Views

Description

A tenant is a logical collection of SonicWall products; they can be products in your own company, at a customer's company, in a particular location, or of a particular type (for example, firewalls).

The tenant must be managed by at least one user group. Additionally, an email message can be sent to all group members to notify them of changes.

Resolution

Get started:

Navigate to www.mysonicwall.com and log in using your credentials.
Navigate to My Workspace | Dashboard.

Create a new tenant:

Click the Create Tenant icon located on the right-hand side.
To create a Tenant, enter the tenant name in the New Tenants box and click the checkmark next to it.
We can see the New Tenant under MY Workspace|Dashboard.

Rename a tenant:

Navigate to My Workspace|Dashboard, click on three dots icon and select Rename
Update the tenant name into the desired name and click on the tick mark to save it.

Mark a tenant as default:

Navigate to My Workspace|Dashboard, and select the tenant you want to make default.
Click on the default icon to make the tenant `TEST 1` default.
After the change, the tenant will move to the top of the Dashboard tenant list and the icon will be highlighted.

Tenant view- Table vs List

Navigate to My Workspace|Dashboard, and toggle between `View all as card` and `View all as List`

Delete a tenant:

Navigate to My Workspace|Dashboard, click on three dots icon and select Delete. You can also view all tenants as list (View all as List) and click on the trash icon to delete a tenant.

NOTE: If a tenant has a product added under it, the delete button or the trash icon will not show up for that tenant. Please transfer the product to other tenant, in order to see the delete option.

Transfer product to a tenant:

Navigate to MY Workspace|Products. Select All tenants under the drop-down list.
Select the checkbox for the Product and click Transfer Products.
In the Transfer products to page, select the Tenant to which you would like the product transferred to. Click Transfer.
Once transferred, the updated Tenant will show under TENANTS.