In previous SonicOS releases, VNC, RDP, SSH and Telnet clients were implemented as Java or ActiveX plug-ins. SonicOS 6.5 implements these clients using HTML5, which is more convenient, secure and compatible.
However, this change has an impact on European keyboard layouts (Spanish, German, Italian, French, etc.) which may not work as expected. An enhacement was added on 22.214.171.124 and later firmware releases to help using these layouts.
CAUTION: The enhancement currently works on Google Chrome, Microsoft Edge and Internet Explorer only.
Assuming the PC and the remote server are set using a German Keyboard:
- Connect to the server through the Virtual Office Bookmark.
- Make sure your keyboard and the server's keyboard is set to German.
- Try to type the 3 characters next to L: you should get "öä#" but you get a different output.
NOTE: This KB article can be applied to many other European languages (Danish, German, Italian, French, Spanish, Russian, Luxembourgish, Dutch, Norwegian, Swedish, Finnish).