How do I add a user in Capture Security Center?

12/20/2019 121 9773

DESCRIPTION:

This article covers how to add a user in Capture Security Center.

RESOLUTION:

1. Login to main CSC admin account via https://cloud.sonicwall.com
2. Choose appropriate Tenant and choose mySonicWall tile
3. Navigate to Resources & Support | My Groups
   1. Select the Users tab, and click the + (Person Icon Add button on right hand navigation)
      
      
      
      
4. Logout of CSC
5. Login to CSC via https://cloud.sonicwall.com as this newly assigned user.

   NOTE: Should see new Tenant group (example: SonicWALL Inc)

   1. Select the Management tile for new Tenant group. Note - This should not work and take back to main curtain screen
      
   2. An email will be sent to CSC admin noting a Guest User has been added
      
   3. Logout of CSC
6. Login to main CSC admin account via https://cloud.sonicwall.com
   1. Choose appropriate Tenant group and choose Management Tile
   2. Navigate to CONSOLE settings at top
   3. Navigate to Management | Users on left hand menu
      
      1. Under All Users | Guest Users – should see newly added User.

         NOTE: Be patient with clicks on the screen as need them to be highlighted for action

      2. Select appropriate newly added User, and right click – verify email address for assurance
      3. Select Move User
         
      4. From User Type dropdown, select appropriate role. In addition, especially if selecting Administrators, choose ‘Inherit permissions defined from the new user type’ and hit OK
         
      5. Verify User account now exists under appropriate User access role (i.e., Administrators)
      6. Logout of CSC
7. Login to CSC as newly added User
   1. Select appropriate Tenant Group
   2. Select Management Tile (or other) and verify appropriate level access granted