How can I view and get alerts and notifications for SonicWall?
03/26/2020
140
25606
DESCRIPTION:
To get Alerts and Notifications for your SonicWall, you can configure email alerts and notifications in MySonicWall and SonicOS.
- Alerts and Notifications from MySonicWall
- Configuring Email Alerts in SonicOS
RESOLUTION:
Alerts and Notifications from MySonicWall
- Instant Notification
- Weekly Notifications
Instant Notification
- Viewing Notifications in a Browser
- Log into MySonicWall.
- Click MySonicWall | Security Notices in the left navigation pane. The Notification Center page is displayed.

- Scroll down as needed to view the SonicWall Threat Protection section.

- Viewing Notifications on a Mobile Device
- Download and install the MySonicWall app on your device.
- Using the app, log into your MySonicWall account. Notification Center will be displayed on the default login page.

- If the Notification Center page is not already displayed, tap the options icon to display the MySonicWall navigation options and select Notification Center.
- The MySonicWall app must be installed on the device and you must be logged in to an account that has a registered appliance. Then, notifications will automatically show up.
- In a browser, log into your MySonicWall account.
- Navigate to My Account | Preferences.

- Select Off for the notification types you do not want to see.

- Click Save.
- Instant email notifications
Instant email notifications will also be sent to the primary registrant.
EXAMPLE:When a malicious file is detected, you will receive an instant email notifications provide a link to the Capture ATP status portal on MySonicWall.
NOTE: To stop receiving these emails, you can unsubscribe.
Weekly Notification
- For Capture ATP, MySonicWall sends a weekly email to the primary registrant with a summary of all malicious files detected that week as following.

NOTE: You can unsubscribe to stop receiving these emails. The weekly report provides a link to the Capture ATP status portal on MySonicWall.
Configuring Email Alerts in SonicOS
- Click Manage in the top navigation menu.
- Navigate to the Logs and Reporting | Log Settings | Base Setup page, expand the Category (e.g. Security Services) drop-down. In this case, expand the GAV dropdown. Select the check box in the Alert column for the Sandbox File Transfer result.

- Edit category settings by clicking the Configure icon on the appropriate line or click Accept.
- Navigate to Log Settings | Automation page and configure the email account where you would like to receive alert notifications.

- Click Accept
Resolution for SonicOS 6.2 and Below
The below resolution is for customers using SonicOS 6.2 and earlier firmware. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware.
Alerts and Notifications from MySonicWall
- Instant Notification
- Weekly Notifications
Instant Notification
- Viewing Notifications in a Browser
- Log into MySonicWall.
- Navigate to MySonicWall | Security Notices in the left navigation pane. The Notification Center page is displayed.

- Scroll down as needed to view the SonicWall Threat Protection section.

- Viewing Notifications on a Mobile Device
- Download and install the MySonicWall app on your device.
- Using the app, log into your MySonicWall account. Notification Center will be displayed on the default login page.

- If the Notification Center page is not already displayed, tap the options icon to display the MySonicWall navigation options and select Notification Center.
- The MySonicWall app must be installed on the device and you must be logged in to an account that has a registered appliance. Then, notifications will automatically show up.
- In a browser, log into your MySonicWall account.
- Navigate to My Account | Preferences.

- Select Off for the notification types you do not want to see.

- Click Save.
- Instant email notifications
Instant email notifications will also be sent to the primary registrant.
EXAMPLE: When a malicious file is detected, you will receive an instant email notifications provide a link to the Capture ATP status portal on MySonicWall.

NOTE: To stop receiving these emails, you can unsubscribe.
Weekly Notification
- For Capture ATP, MySonicWall sends a weekly email to the primary registrant with a summary of all malicious files detected that week as following.

NOTE: You can unsubscribe to stop receiving these emails. The weekly report provides a link to the Capture ATP status portal on MySonicWall.
Configuring Email Alerts in SonicOS
- Navigate to the Log | Settings page, expand the Category (e.g. Security Services) drop-down. In this case, expand the GAV dropdown. Select the check box in the Alert column for the Sandbox File Transfer result.

- Edit category settings by clicking the Configure icon on the appropriate line or click Apply button on the top right.
- Navigate to Log | Automation page and configure the email account where you would like to receive alert notifications.

- Click Accept.