How can I upgrade firmware in SMA 1000 series appliance?

04/21/2022 2 People found this article helpful 35,088 Views

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Description

Obtaining the Upgrade File or Hotfix

1. Navigate to https://www.mysonicwall.com.
2.  Log in with your MySonicWall username and password.
3. On the Resources & Support | My Downloads page, select your appliance model from the My Downloads list.
4. Click the Download icon for the upgrade file or hotfix that you want to download for your appliance.
   
   NOTE:  Click the down arrow to view the size of the file. For a new firmware version, you will be prompted to download a file named upgrade-___ .bin file to your local computer. Hotfix filenames use the following naming convention: -hotfix--.bin. 

TIP: To make a console cable for SMA 1000 series hardware applicances, please refer to: How to Make a Console Cable for SMA 1000 Series Hardware Appliances

Verifying the Downloaded Upgrade File

To verify that the update was successfully transferred to your local computer, compare its checksum against the MD5 checksum information displayed on MySonicWall. To verify the MD5 checksum of the upgrade file on a PC, use a Windows- or Java-based utility. Microsoft, for example, offers an unsupported command-line utility on their site named File Checksum Integrity Verifier (FCIV).

To compare checksums using the File Checksum Integrity Verifier:

1. At the DOS command prompt, type the following, which returns a checksum for the downloaded file: fciv .bin
2. Compare the result against the MD5 checksum displayed on MySonicWall. If they match, you can safely continue with your update. If they differ, try to the download again and compare the resulting checksums. If they still do not match, contact Technical Support.
3. To verify the MD5 checksum directly on your appliance, copy the upgrade file to the appliance and type the following command to see the checksum for the downloaded file: md5sum .bin 

Backing up your Current Configuration

Before updating, back up the current configuration of your appliance. You can use the export feature in the Appliance Management Console (AMC). These steps are optional, but recommended.

1. From the main AMC navigation menu, navigate to System Configuration | Maintenance.
2. In the System Configuration section, in the Import or export area, click Import/Export.
3. In the Export Configuration section, click the Export button.
   NOTE: If you have configured any third party agents, select the Include third party agents checkbox and click the Export button to back up your third party configurations.
   
   
4. Click OK.
5. If it prompts you to open the .aea file or save it, save it to your hard drive.
   NOTE: On Windows operating systems, Internet Explorer may block the download of the .aea file. To work around this, click the information bar that appears beneath the Internet Explorer
   Address box, and then click Download File.
   
   

Installing an Update or Hotfix Using the Appliance Management Console

NOTE: AMC now notifies the administrators of available upgrades and hotfixes, and provides a oneclick upgrade option.

Tip:

• If you have OPSWAT V3 attributes configured, upgrading to SMA 12.4.1 is prevented. To upgrade to SMA 12.4.1, remove the  EPC profiles using OPSWAT V3 attributes under End point control.
• If you have configured TLS transport protocol as “Any TLS version” or “TLS version 1.2 or 1.1” in prior version of SMA, upgrading to SMA 12.4 is prevented. To upgrade to SMA 12.4, select “TLS
  version 1.2 only” in AMC and proceed with the upgrade process.
• The upgrade is prevented if Virtual Assist/Replication/GMS is enabled.

To install the update or hotfix:
NOTE: If want to upgrade the major firmware version , Install the major firmware version followed by latest hotfix install. If want to upgrade only hotfixes, install the platform hotfix first followed by client hotfix .

1. From the main navigation menu in AMC, navigate to the System Configuration | Maintenance.
2. In the System Software Updates section, in the Update area, click Update.
3. Click Choose File to locate the update or hotfix file, or type the file path.
4. Expand the Advanced section if you want to schedule installation of the update or hotfix for a later time.
5. Click Install update.
6. This step may take several minutes, depending on the network connection speed. After the file upload process is completed, the update or hotfix is automatically installed on the appliance. You cannot cancel this part of the installation process. The appliance will automatically restart when the installation of the update or hotfix is completed. 
   
   

See also:

• SMA upgrade guide

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Categories

• Secure Mobile Access > SMA 1000 Series