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- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
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- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
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- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
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How can I transfer licenses to my Secure Upgrade device after registration?
08/26/2021 
3,183 People found this article helpful
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Description
When a Secure Upgrade device is registered, licenses can either be transferred immediately or postponed for up to 60 days. This article is intended to show how to process a Secure Upgrade or Promotional Trade-Up license transfer that was initially postponed.
Resolution
- Log on to www.mysonicwall.com.
- Select Product Management section on the left hand side. Then Click My Promotions.
- On this page, select Secure Upgrade under APPLICABLE PROMOTIONS.
CAUTION: Selecting "Secure Upgrade" under ACTIVE PROMOTIONS will only re-direct you to an informational page about the Secure Upgrade program.
- You should now see 3 columns; Trade-In Unit, Upgrade Unit, and Action. Locate the serial number of your Upgrade Unit. Verify that the Trade-In Unit serial number is correct and Click transfer icon under the action Column.
NOTE: If you do not see a serial number under Trade-In Unit, you will need to click the pencil icon in order to select it. 
NOTE: Any default licenses (services that come along with the devices) on the old trade-in unit are not transferable to new upgrade unit.
Default Services like:Global VPN Client,
Global VPN Client Enterprise,
SSL VPN,
SSL-VPN Virtual Assist and
WAN Acceleration Client.
Verify in your product list that the new device now shows all the correct licensing.
Related Articles
- How do I license and register a SonicWall product?
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- How to enable Cloud Management for a firewall from MySonicWall.com
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