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How can I transfer licenses to my Secure Upgrade device after registration?
07/27/2022 
3,502 People found this article helpful
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Description
When a Secure Upgrade device is registered, licenses can either be transferred immediately or postponed for up to 60 days. This article is intended to show how to process a Secure Upgrade or Promotional Trade-Up license transfer that was initially postponed.
Resolution
- Log on to www.mysonicwall.com.
- Select Product Management section on the left hand side. Then Click My Promotions
- On this page, select Secure Upgrade under APPLICABLE PROMOTIONS.
CAUTION: Selecting "Secure Upgrade" under ACTIVE PROMOTIONS will only re-direct you to an informational page about the Secure Upgrade program.
- You should now see 3 columns; Trade-In Unit, Upgrade Unit, and Action. Locate the serial number of your Upgrade Unit. Verify that the Trade-In Unit serial number is correct and Click transfer icon under the action Column.
NOTE: If you do not see a serial number under Trade-In Unit, you will need to click the pencil icon in order to select it. 
- Click the transfer services option.
NOTE: Any default licenses (services that come along with the devices) on the old trade-in unit are not transferable to new upgrade unit.
How to change trade-in unit details.
- In order to change trade-in unit, you will have to click on Pencil icon under the trade-in unit column.
- Once you click on Pencil icon it will give you option to select replacement type: SonicWall Replacement or Competitive Replacement.
- If you select the SonicWall Replacement you can see the below screen. Locate the new trade-in serial number and click on confirm.
- If you select the Competitive Replacement, you can see the below screen. Enter the Competitive Replacement unit details and click on submit.
Default Services like:Global VPN Client,Global VPN Client Enterprise,SSL VPN,SSL-VPN Virtual Assist and WAN Acceleration Client.
Verify in your product list that the new device now shows all the correct licensing.
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