How can I resolve different firmware in HA units?

Description

In Gen6 and Gen6.5, under certain conditions, SonicOS HA service will warn you about differences between the firmware in Primary unit and in Secondary unit, even when both units are running exactly same firmware release. 

Cause

If both units are not running exactly the same release, please use the feature to synchronize firmware and from the unit with the most recent release to avoid downgrades.  

However, in rare cases both releases are exactly the same. If the admin tries to sync firmware with the HA feature, the problem will not be resolved. 

Resolution

Disable diagnostic mode under Firmware & Settings. 

Image

Related Articles

  • Understanding Sonicwall Credential Auditor Event Logs
    Read More
  • Issues accessing Tally application with CFS
    Read More
  • Issue deploying a SonicWall NSv GEN7 and NSv XS GEN8 on a VMware ESXi Host due to OVA File.
    Read More
not finding your answers?