How can I reset the firewall to factory default settings from the GUI?

07/14/2022 2,161 People found this article helpful 525,512 Views

Description

This article explains how to factory reset a SonicWall without accessing in Safe Mode if you need to re-configure the firewall from scratch due to settings corruption or for other reasons.

If the GUI is not accessible, please consult this KB article: How To Put the SonicWall into Safe Mode and boot the current firmware with Factory Default Settings.

Resolution

Resolution for SonicOS 7.X

This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.

Navigate to Device | Settings | Firmware & Settings.
Click Create Backup and select Local Back up (This will save the settings you are currently running on Sonic Wall).
Please click on the drop down arrow with boot option for current firmware and click Boot current firmware with Factory Default Configuration.
The firewall will now reboot and it will be accessible on IP Address 192.168.168.168: please, change your NIC's configuration to reach the firewall now.

Resolution for SonicOS 6.5

This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.

Navigate to Manage | Updates | Firmware & Backups.
Click Create Backup and select Local Back up (This will save the settings you are currently running on Sonic Wall).
Please click on the drop down arrow with boot option for current firmware and click Boot current firmware with Factory Default Configuration.
The firewall will now reboot and it will be accessible on IP Address 192.168.168.168: please, change your NIC's configuration to reach the firewall now.