How can I push a NetExtender client (Windows OS) version from Virtual Office?

10/14/2021 70 29670

DESCRIPTION:

The SSL VPN client, NetExtender, for Windows OS can either be downloaded from the mysonicwall.com account or from the Virtual Office. This article describes how to push a certain version of the NetExtender client from virtual office of the UTM appliance.

RESOLUTION:

Resolution for SonicOS 6.5

This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.

In order to push the certain version of NetExtender from the UTM appliance follow these steps

1. Login to the firewall. For this article, we are using the management IP of the firewall as https://172.27.60.78.
2. Once logged in, replace the keyword main in URL with diag and hit enter. Now the URL looks like https://172.27.60.78/diag.html.
3. Click  Internal Settings and it will take you to the options in diag page.
4. Search for NetExtender.
5. In the field NetExtender(for Windows) Version. Enter only the version number of the NetExtender such as 8.6.260 or 8.0.241 or which ever version is applicable. To find the latest version of the NetExtender, login to the MySonicwall account and look for NetExtender under your downloads section. 
   
   
6. Click Accept at the bottom.

Virtual Office Download

In order to download NetExtender from the Virtual Office, the SonicWall SSL VPN feature must be enabled.

1.  Navigate to any public or private IP address which the SonicWall will accept user logins from and append the port number used for the SSL VPN feature.
   
   

   EXAMPLE: If your SonicWall is reachable via 1.1.1.1 from the WAN, and your SSL VPN is setup to use Port 4433, you would navigate to https://1.1.1.1:4433.
   

   TIP: If you're unsure whether or not an IP Address will accept User Logins, navigate to Network | Interfaces and select Configure for the Interface in question. User Login is a checkbox on the resulting pop-up window.
   
   

2. Login with a Local or LDAP user who belongs to the SSLVPN Services Group. Select Click here to download Windows NetExtender Client. Once downloaded, move onto the Installing NetExtender step below.
   
   

Installing NetExtender

1. Install the application.
   

   
   
   

2. Installation Completed. Double click the application to launch.
   

   

Resolution for SonicOS 6.2 and Below

The below resolution is for customers using SonicOS 6.2 and earlier firmware. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware.

In order to push the certain version of NetExtender from the UTM appliance follow these steps

1. Login to the firewall. For this KB, we are using the management IP of the firewall as https://172.27.60.78.
2. Once logged in, replace the keyword main in URL with diag and hit enter. Now the URL looks like https://172.27.60.78/diag.html.
3. Click  Internal Settings and it will take you to the options in diag page.
4. Search for NetExtender.
5. In the field NetExtender(for Windows) Version . Enter only the version number of the NetExtender such as 8.6.260 or 8.0.241 or which ever version is applicable. To find the latest version of the NetExtender, login to the MySonicwall account and look for NetExtender under your downloads section.
   
6. Click Accept on top.

Virtual Office Download

In order to download NetExtender from the Virtual Office, the SonicWall SSL VPN feature must be enabled.

1.  Navigate to any public or private IP address which the SonicWall will accept user logins from and append the port number used for the SSL VPN feature.
   
   

   EXAMPLE: If your SonicWall is reachable via 1.1.1.1 from the WAN, and your SSL VPN is setup to use Port 4433, you would navigate to https://1.1.1.1:4433.

   TIP: If you're unsure whether or not an IP Address will accept User Logins, navigate to Network | Interfaces and select Configure for the Interface in question. User Login is a checkbox on the resulting pop-up window. 
   
   

2. Login with a Local or LDAP user who belongs to the SSLVPN Services Group. Select Click here to download Windows NetExtender Client. Once downloaded, move onto the Installing NetExtender step below.
   
   

Installing NetExtender

1. Install the application:
   

   
   
   

2. Installation Completed. Double click the application to launch.