How can I increase the UDP timeout value?

CAUTION: Please, be aware that this modification will not be applied for ongoing connections, it will only applied to new connections (firewall rules).

TIP: This article includes how to change the UDP settings globally which will be applied for all the connections. For changing UDP timeout settings for specific connection, please click here: Increase TCP or UDP connection timeout for specific connections

Resolution for SonicOS 7.X

This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.

Log into the SonicWall firewall

1. Navigate to Network | Firewall | Flood Protection
2. Click on UDP tab.
3. Modify the Default UDP Connection Timeout, to the desired value
4. Click Accept button to save the changes.

Resolution for SonicOS 6.5

This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.

Log into the SonicWall firewall

1. Click Manage button in the top navigation menu.
2. Navigate to the Firewall Settings | Flood Protection.
3. Click on UDP tab.
4. Under the UDP settings.
5. Modify the default UDP connection timeout, to the desired value.
6. Click Accept button to save the changes.

Resolution for SonicOS 6.2 and Below

The below resolution is for customers using SonicOS 6.2 and earlier firmware. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware.

 Log into the SonicWall firewall.

1. Navigate to Firewall Settings | Advanced.
2. Scroll down to the section called UDP.
3. Modify the default UDP connection timeout, to the desired value.