How can I e-mail logs and alerts via SMTP server?

10/14/2021 1,577 People found this article helpful 502,752 Views

Description

How to e-mail logs and alerts via SMTP server

Resolution

Resolution for SonicOS 7.X

This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.

Navigate to Device on top menu | Log | Automation
Under Email settings,specify the Email address to send the Logs & Alerts.
Switch to Mail server settings and update mail server IP details
If POP3 Authentication is required select your Authentication method (POP Before SMTP)
Click Advanced and input SMTP authentication credentials if it's set on mail server

Resolution for SonicOS 6.5

This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.

Login to the Management console.
Navigate to Manage | Log Settings | Automation.
Under Email Log Automation, specify the Email address to send the Logs & Alerts.
From the drop down menu 'E-Mail Format:' Select the format in which you would like the logs sent to you (Plain Text or HTML).
Under Mail Server Settings specify Mail Server (name or IP address), the From E-mail Address and Authentication Method (if required).

NOTE: If POP3 Authentication is required select your Authentication method (POP Before SMTP).
Enter POP3 server (name or IP Address) and Username/Password.
NOTE: If SMTP Authentication is required click the Advanced Tab and Enable SMTP Authentication.
Specify your Username/Password then Click OK.

Resolution for SonicOS 6.2 and Below

The below resolution is for customers using SonicOS 6.2 and earlier firmware. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware.

Login to the management console.
Click on Log Automation.
Under Email Log Automation, specify the email address to send the logs & alerts.?
From the drop down menu 'E-Mail Format:' Select the format in which you would like the logs sent to you (Plain Text or HTML).
Under Mail Server Settings specify Mail Server (name or IP address), the From E-mail Address and Authentication Method (if required).?

NOTE: If POP3 Authentication is required select your Authentication method (POP Before SMTP).
Enter POP3 server (name or IP Address) and Username/Password.
NOTE: If SMTP Authentication is required click the Advanced Tab and enable SMTP Authentication.
Specify your Username/Password then Click OK.