HA Failover not triggered when monitored interface is down

Description

Failover is not triggered even though an interface is physically monitored under High Availability | Monitoring: this happens when the interface is not configured but there are VLANs under this interface.

Cause

SonicOS does not monitor Unassigned Interfaces even if they're connected and monitored under High Availability | Monitoring.

Resolution

If you want to monitor the status of a Physical Interface (i.e. X16), this interface must be configured: VLANs are not monitored for failover by the SonicWall.

Please, configure the interface (Network | Interfaces) with a zone and an IP Address so the SonicWall can monitor the physical interface for UP/DOWN activities and trigger the failover if the interface goes down:

Image NOTE: The opposite applies to configured interfaces when not monitored on High Availability | Monitoring: when the interface is configured, it will always be monitored no matter if Physical Monitoring is disabled on High Availability | Monitoring.

 

 

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