HA: Error - License and signature updates will not work on Idle firewall unless HA Monitoring
03/26/2020 25 12460
HA: Error - License and signature updates will not work on Idle firewall unless HA Monitoring IPs are set for either X0 or any one of the WAN interfaces
The following error "License and signature updates will not work on Idle firewall unless HA Monitoring IPs are set for either X0 or any one of the WAN interface." is generated when the Enable High Availability option is checked; prompting to configure the High Availability > Monitoring settings.
Resolution or Workaround:
- Configure the High Availability > Monitoring settings, refer KBID 7803
On the High Availability > Monitoring page, you can configure both physical and logical interface monitoring. The Primary and Backup IP addresses configured on this page are used for multiple purposes:
• As independent management addresses for each unit (supported on all physical interfaces)
• To allow synchronization of licenses between the Idle unit and the SonicWall licensing server
• As the source IP addresses for the probe pings sent out during logical monitoring
The management IP address of the Backup/Idle unit is used to allow license synchronization with the SonicWall licensing server, which handles licensing on a per-appliance basis (not per-HA Pair). Even if the Backup unit was already registered on MySonicWall before creating the HA association, you must use the link on the System > Licenses page to connect to the SonicWall server while accessing the Backup appliance through its management IP address.