GMS Upgrade Matrix and Considerations

08/02/2022 64 People found this article helpful 197,888 Views

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Description

Based on the current version of software this matrix provides information on supported upgrades.

Please note the following before start upgrading the GMS system/s:

• GMS version 9.2 and older are out of support hence can’t be supported. The above matrix can be followed to upgrade the supported versions to the supported version which is 9.3.
• GMS only supports serial upgrade upto 8.6 and doesn’t allow skipping any version in between. For ex: Upgrading from 8.3 to 8.6, have to go through all Major GMS versions and Service pack in between and the upgrade path will look like 8.3 > 8.3.1 > 8.4 > 8.4.1 > 8.5 > 8.6
• GMS 9.0 can only be upgraded to GMS 9.1 AIOP. Perform a fresh install of 9.1 for distributed deployment.
• For direct upgrade from 8.4 and 8.5 to GMS 8.7 refer KB https://www.sonicwall.com/support/knowledge-base/?sol_id=190404184134719
• GMS 8.7 can be directly upgraded to GMS 9.3 after applying all the hotfixes and service packs for 8.7.
• GMS 9.3 upgrade guide is attached for reference.

[[gms-9-3-upgrade-guide.pdf|220728031703787]]

NOTE: Browsers have stopped supporting Adobe Flash Player since 2021. Older GMS versions need to be upgraded to the latest GMS 9.3 in order to have the reporting functionality. Before going for Major versions of GMS upgrade, take GMS backup.

Steps to Upgrade:

1. Login to MySonicwall and go to Resources & Support-->Download Center
2. Click on the GMS version you want to upgrade to. For ex: if upgrading from 9.2 to 9.3 click on hyperlink against version 9.3 and that will load another window with details.

4. For Windows: click on ‘Release notes’ link for corresponding version to review the resource requirement and then click on appropriate build link to download the software.

Upgrade Files and Upgrade Order: SW 9.3 GMS Windows-->GMS Service Pack 1-->GMS Service Pack 2-->GMS 9.3.1-SP2-Hotfix-1-->GMS 9.3.1-SP2-Hotfix-2

For VM: click on ‘Release notes’ link for corresponding version to review the resource requirement and then click on appropriate build link to download the software. Upgrade images are different so make sure to download the corresponding image.

Upgrade Files and Upgrade Order: SW 9.3 GMS VA Upgrade-->GMS Service Pack 1-->GMS Service Pack 2-->GMS 9.3.1-SP2-Hotfix-1-->GMS 9.3.1-SP2-Hotfix-2

CAUTION: The hotfix for SQL Injection Security Vulnerability is available in GMS 9.3.1-SP2-Hotfix-2 which has to be applied as per the upgrade order.

Details about the Vulnerability can be found at SQL Injection Security Vulnerability

5. To upgrade and install Major versions follow below steps:

For Windows:

a. Login to GMS windows system and copy file (downloaded in step 4)

b. Double click the file and follow wizard to upgrade

c. After successful execution, reboot the server manually.

d. Once the server is rebooted, Login to the GMS GUI /appliance interface first and then onto /sgms interface.

For VM:

a. Login to GMS /appliance interface on the GUI

b. Go to System | Settings page and browse to the file (downloaded in step 4) and click Update

c. Once completed, the VM will reboot itself.

d. After reboot, login to the GMS GUI /appliance interface first and then onto /sgms interface

6. To upgrade and install Service packs and hotfixes after Major builds, follow below steps.

a. Login to GMS /appliance interface on the GUI

b. Go to System | Settings page and browse to the file.

c. Once completed, the VM will reboot. Windows based GMS server needs to be manually rebooted.

d. After reboot, login to the GMS GUI /appliance interface first and then onto /sgms interface

7. Repeat above steps (4-6) to continue upgrading to latest GMS version

NOTE: This article will be updated with new GMS releases.

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Categories

• Management and Reporting > GMS > System