GMS Upgrade Matrix and Considerations

03/26/2020 40 12139

DESCRIPTION:

Based on the current version of software this matrix provides information on supported upgrades.

Please note the following before start upgrading the GMS system/s:

• GMS version 8.1 and older are out of support hence can’t be supported
• GMS only supports serial upgrade and doesn’t allow skipping any version in between. For ex: Upgrading from 8.3 to 8.6, have to go through all Major GMS versions and Service pack in between and the upgrade path will look like 8.3 > 8.3.1 > 8.4 > 8.4.1 > 8.5 > 8.6
• GMS 9.0 can only be upgraded to GMS 9.1 AIOP. Perform a fresh install of 9.1 for distributed deployment.
• Latest build for Analyzer is 8.5. There is NO build for Analyzer 8.6.
• With GMS / Analyzer 8.1 reporting database engine ‘Postgres’ has been introduced (known as Rv2). Please see ‘GMS/Analyzer 8.2 installation FAQ’ doc for details.
• For direct upgrde to GMS 8.7 refer KB https://www.sonicwall.com/support/knowledge-base/?sol_id=190404184134719

Steps to Upgrade:
1. Login to MySonicwall and go to My Products
2. Locate the GMS instance and click the firmware icon ()

3. Click on the hyperlink for GMS version you want to upgrade to. For ex: if upgrading from 8.2 > 8.3 click on hyperlink against version 8.3 and that will load another window with details. If the version you are searching for is not displayed click Browse All Firmware located at the bottom of the page.

4. For Windows: click on ‘Release notes’ link for corresponding version to review the resource requirement and then click on appropriate build link to download the software.

a. For ‘Infobright, Click on GMS/Analyzer – Windows

b. For ‘Postgres’, Click on SW 8.x GMS/Analyzer Rv2 Windows

c. For Service Packs, Click on ‘GMS/Analyzer SP1 or ‘GMS/Analyzer Service pack 1’

     For VM: click on ‘Release notes’ link for corresponding version to review the resource requirement and then click on appropriate build link to download the software. Upgrade images are different so make sure to download the corresponding image

a. For ‘Infobright, Click on SW 8.x GMS/Analyzer VA Upgrade

b. For ‘Postgres’, Click on SW 8.x GMS/Analyzer Rv2 VA Upgrade

c. For Service Packs, Click on ‘GMS/Analyzer SP1 or ‘GMS/Analyzer Service pack 1’
Note: It’s HIGHLY recommended to upgrade and migrate to Rv2 (Postgres) GMS version/s

5. To upgrade and install Major versions follow below steps:

For Windows:

a. Login to GMS windows system and copy file (downloaded in step 4)

b. Double click the file and follow wizard to upgrade

c. After successful execution, login to the GMS GUI /appliance interface first and then onto /sgms interface

d. Make sure to reboot the machine once

For VM:

a. Login to GMS /appliance interface on the GUI

b. Go to system > settings page and browse to the file (downloaded in step 4) and click update

c. Once completed, the VM will reboot

d. After reboot, login to the GMS GUI /appliance interface first and then onto /sgms interface

6. To upgrade and install Service packs after Major builds, follow below steps.

a. Login to GMS /appliance interface on the GUI

b. Go to System | Settings page and browse to the file downloaded in step 5 and click update

c. Once completed, the VM will reboot

d. After reboot, login to the GMS GUI /appliance interface first and then onto /sgms interface

7. Repeat above steps (4-6) to continue upgrading to latest GMS version

NOTE: This article will be updated with new GMS releases. GMS 8.7 and GMS 9.1 will be merged into GMS 9.2.