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Getting error "Network error" when importing the configuration into the firewall -GEN7
09/30/2022 
36 People found this article helpful
321,756 Views
Description
This article provides information about the situation where error message "Network error" is prompt when trying to import settings file into the firewall. Please note that this is not a malfunction of the firewall nor the firewall becoming unresponsive. This is expected behavior when the imported settings have a different X0/Management IP address than the existing one.
Cause
This error message does not means that the settings were not imported into the firewall. It appears because there is a different IP address in the settings file from the existing IP address of x0 management
Resolution
Resolution for SonicOS 7.X
This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.
The resolution would be to either change the NIC adapter on the PC to acquire the IP address from the firewall, if the firewall has DHCP server enabled for that respective interface or to manually set the adapter IP address in the same subnet as the X0 network in the imported settings.
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