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Geo-IP/Botnet block message contains Dell logo in SonicOS 6.5.0.0 firmware

03/26/2020 7 People found this article helpful 192,819 Views

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    Description

    The new feature release SonicOS 6.5.0.0-40n was released in October 2017. When customers upgrade from an earlier firmware (for example 6.2.7.1-23n) they may see a Dell logo in the Geo-IP/Botnet blocked page:

    Image

    This issue will be resolved in the 6.5.1.x firmware release. The Dell logo appears if:

    1. The Security Service Geo-IP/Botnet is being used AND
    2. The default block page is being used.

    If the Geo-IP/Botnet block page has been customized then the Dell logo will not appear.

    Resolution

     To reset the Geo-IP/Botnet block page perform the following:

    1. Login to the SonicWall firewall and navigate to Manage | Security Services | GEO-IP Filter.
    2. Select the tab Web Block Page and click Default Blocked Page.
      Image
    3. Click Accept at the bottom of the page.
    4. Reset the block page for the Botnet service by navigating to Manage | Security Services | Botnet Filter.
    5. Select Web Block Page and click Default Blocked Page.
      Image
    6. Click Accept at the bottom of the page.

    Now when end users are blocked by the Geo-IP/Botnet filter they will see a SonicWall logo block page:

    Image

    ISSUE ID:

    192919

    Related Articles

    • How to Setup the SonicWave 600 series
    • Identical Access Rules for different users/user groups
    • Advanced Network Security eLearning Training Course

    Categories

    • Firewalls > SonicWall SuperMassive 9000 Series > Geo-IP & Botnet Filter
    • Firewalls > SonicWall NSA Series > Geo-IP & Botnet Filter
    • Firewalls > TZ Series > Geo-IP & Botnet Filter

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