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Geo-IP/Botnet block message contains Dell logo in SonicOS 6.5.0.0 firmware
03/26/2020 
7 People found this article helpful
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Description
The new feature release SonicOS 6.5.0.0-40n was released in October 2017. When customers upgrade from an earlier firmware (for example 6.2.7.1-23n) they may see a Dell logo in the Geo-IP/Botnet blocked page:
This issue will be resolved in the 6.5.1.x firmware release. The Dell logo appears if:
- The Security Service Geo-IP/Botnet is being used AND
- The default block page is being used.
If the Geo-IP/Botnet block page has been customized then the Dell logo will not appear.
Resolution
To reset the Geo-IP/Botnet block page perform the following:
- Login to the SonicWall firewall and navigate to Manage | Security Services | GEO-IP Filter.
- Select the tab Web Block Page and click Default Blocked Page.
- Click Accept at the bottom of the page.
- Reset the block page for the Botnet service by navigating to Manage | Security Services | Botnet Filter.
- Select Web Block Page and click Default Blocked Page.
- Click Accept at the bottom of the page.
Now when end users are blocked by the Geo-IP/Botnet filter they will see a SonicWall logo block page:
ISSUE ID:
192919
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Categories
- Firewalls > SonicWall SuperMassive 9000 Series > Geo-IP & Botnet Filter
- Firewalls > SonicWall NSA Series > Geo-IP & Botnet Filter
- Firewalls > TZ Series > Geo-IP & Botnet Filter
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