EX SSLVPN:- Unable to access file share resources after upgrading to 10.5.1

03/26/2020 1,020 People found this article helpful 194,240 Views

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Description

EX SSLVPN:- Unable to access file share resources after upgrading to 10.5.1

Resolution

Problem Definition:

Users connecting to the workplace and rendered with Ondemand Tunnel access method, are unable to access a File share through the workplace. Where as the same user would be able to access the share from the Start run of the client PC, which works fine throug the Tunnel. While accessing the file share through the browser/ Workplace the file share time out as shown in the figure below.

Resolution or Workaround: 

SonicWall engineering has noticed that this has been caused if the network does not have any DC, Workplace would not be able to resolve the name of the Server Domain and the connection times out

This issue is addressed in version 10.0.6 and 10.5.3.

Tracking ID: 94529

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Categories

• Secure Mobile Access > SMA 1000 Series