EX SSL-VPN: Windows7 32bit users are unable to access RDP from workplace
03/26/2020 7 11507
DESCRIPTION: EX SSL-VPN: Windows7 32bit users are unable to access RDP from workplace
Windows7 32bit users are unable to access RDP from workplace with port map mode or ON-Demand Dynamic redirection.
When we click on the windows 2003 RDP server it tries to connect and after few seconds connection closes automatically.
Tested with PORT mapped mode and with ON-Demand dynamic, however the behavior is same.
RDP works fine on windows XP with IE7.
Here is the error customer noticed in the Event viewer logs on the server when RDP window closes "The server connection is impossible. Error: 0x800401F0"
SonicWall Aventail Engineering team is investigating this issue but support unable to reproduce this issue and later recommended to use ON-Demand tunnel then RDP started working fine.
How to Test:
Repro Steps =========== 1. Image firmware ver-10.0.3-42 2. Image windows 7 32 OS 3. Create a RDP resource 4. Create a short cut for RDP resource 5. Create an ACL rule 6. Create Local or AD authentication server 7. Create Local or AD realm 8. Enable OD Dynamic or OD proxy with port map mode 9. Login to workplace 10. Click on RDP and observe the behavior 11. We should be able to reproduce locally