EX SSL-VPN: Windows 8 based Connect and On-Demand Tunnel installation

03/26/2020 6 8826

DESCRIPTION:
EX SSL-VPN: Windows 8 based Connect and On-Demand Tunnel installation

RESOLUTION:

Windows 8 and Tunnel Installation

The Provisioning of Windows 8 client is dependent on the following Parameters

1. Windows Account privilege Administrator or Non-administrator.
2. ActiveX or Forced JAVA.
3. Metro and Non-Metro IE mode.

In this article we will see the installation procedure for both Connect tunnel and On Demand tunnel clients on a Windows 8 machine in Non-Metro Mode. Non-Metro mode is also referred as Desktop mode wherein the application installation will be similar to Windows XP and Windows 7 OS releases

For windows 8 Metro mode (ARMS or even Touchscreen capable mode), we are waiting for Windows 8 API/SDK support to complete our Mobile connect client development. Once we have Microsoft Support for third party VPN Client, we will provide further support with our Mobile connect client

Connect Tunnel installation from .exe

a. Launch the ngsetup_xx.exe and complete the setup process



b. For Non-Admin account installation, the users need to complete the UAC dialog as shown below



c. Once the installation is completed, the Connect tunnel icon will be created on the desktop


d. This will launch the Networks window on the desktop as shown below


e. User then uses the "connect" button to initiate the tunnel session.

f. The initial setup wizard needs to be completed for the first time connection



g. User left double click on "Aventail VPN Connection (list item)" in "Program Manager"

Connect Tunnel installation from Workplace

a. Connect to workplace and click on the Install Connect tunnel link



b. Click Allow on the Security warning



c. For non-admin users, the following UAC dialog needs to be completed



d. Once the installation is complete, the Connect tunnel icon will be available in the desktop and users can launch it from the "Networks" page.



e. User left double click on "Aventail VPN Connection (list item)" in "Program Manager"

On-Demand Tunnel installation from Workplace

a. Login to workplace

b. Click Install and Run on the next screen to complete Aventail Access Manager installation



c. For Non-Admin account installation, please complete the following UAC dialog



d. Click Run Anyway button in "Windows SmartScreen" Window (if enabled) as shown below



e. Click "Allow" so that the ActiveX Add/on' s can be launched within the browser.



f. OD Tunnel connection is established and user can verify the session within the Workplace Details page:-

For any further questions on Windows 8 based Connect tunnel and On Demand tunnel installation, please contact our SonicWall Enterprise Support team.