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EX SSL-VPN: Unable to synchronize emails using Active Sync on iPhone with exchange server 2003 SP1

03/26/2020 5 People found this article helpful 98,670 Views

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    Description

    EX SSL-VPN: Unable to synchronize emails using Active Sync on iPhone with exchange server 2003 SP1

    Resolution

    Question:

    Unable to synchronize emails via Active Sync on iPhone with exchange server 2003 SP1, when they synchronize emails via Active sync in extraweb_access.log it shows authorization failed and HTTP 400 errors.

    Always at: 400 - malformed syntax : POST http://mail.exchange.lab/Microsoft-Server-ActiveSync?User=ps1&DeviceId=Appl8590820TY7H&DeviceType=iPhone&Cmd=FolderSync HTTP/1.1


    Resolution/Workaround:

    Please refer the iPhone integration guide , section - Microsoft Exchange ActiveSync to setup the Exchange server for Iphone Support. Iphone Exchange Integration guide can be downloaded from the following url:-

    http://manuals.info.apple.com/en_US/Enterprise_Deployment_Guide.pdf

    Microsoft Exchange ActiveSync for iPhone seemless integration with Aventail iPhone, iPod touch, and iPad support the following versions of Microsoft Exchange:


    a. Exchange ActiveSync for Exchange Server (EAS) 2003 Service Pack 2
    b. Exchange ActiveSync for Exchange Server (EAS) 2007. For support of Exchange 2007 policies and features, Service Pack 1 is required.

    Here is the External URL to check the Exchange server buind and service pack

    http://www.petri.co.il/whats_my_exchange2003_sp_version.html

    7226.6 = Exchange 2003 SP1 --If exchange server throws this build it should be SP1
    7638.2 = Exchange 2003 SP2 -- Customer need to upgrade the service pack 1 to SP2 on exchange server 2003 to resolve this issue.

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