EX SSL-VPN: Unable to synchronize emails using Active Sync on iPhone with exchange server 2003 SP1

03/26/2020 4 8188

DESCRIPTION:
EX SSL-VPN: Unable to synchronize emails using Active Sync on iPhone with exchange server 2003 SP1

RESOLUTION:

Question:

Unable to synchronize emails via Active Sync on iPhone with exchange server 2003 SP1, when they synchronize emails via Active sync in extraweb_access.log it shows authorization failed and HTTP 400 errors.

Always at: 400 - malformed syntax : POST http://mail.exchange.lab/Microsoft-Server-ActiveSync?User=ps1&DeviceId=Appl8590820TY7H&DeviceType=iPhone&Cmd=FolderSync HTTP/1.1

Resolution/Workaround:

Please refer the iPhone integration guide , section - Microsoft Exchange ActiveSync to setup the Exchange server for Iphone Support. Iphone Exchange Integration guide can be downloaded from the following url:-

http://manuals.info.apple.com/en_US/Enterprise_Deployment_Guide.pdf

Microsoft Exchange ActiveSync for iPhone seemless integration with Aventail iPhone, iPod touch, and iPad support the following versions of Microsoft Exchange:

a. Exchange ActiveSync for Exchange Server (EAS) 2003 Service Pack 2
b. Exchange ActiveSync for Exchange Server (EAS) 2007. For support of Exchange 2007 policies and features, Service Pack 1 is required.

Here is the External URL to check the Exchange server buind and service pack

http://www.petri.co.il/whats_my_exchange2003_sp_version.html

7226.6 = Exchange 2003 SP1 --If exchange server throws this build it should be SP1
7638.2 = Exchange 2003 SP2 -- Customer need to upgrade the service pack 1 to SP2 on exchange server 2003 to resolve this issue.